eSim issue

hdelagran
hdelagran Posts: 2 ✭
in My Mobile
Hello,
I am getting an error message when I try to install the eSim. I am using an iPhone15
I have tried restarting and turning on and off airplane mode.

Please advise!

Answers

  • Whizz
    Whizz Posts: 27,393 admin

    Hello hdelagran,
    Thank you for describing your situation to us.
    I have verified your Fizz member account and I can see that you managed to contact us on chat prior to this message and the situation was solved.
    Please contact us back on chat if you still encounter any similar issues by using this link: https://fizz.ca/en/support.
    I hope you have a pleasant day!
    -Mihai, Community Moderator

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