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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No Signal After eSIM Transfer (Public Mobile to Fizz) – Number Port IssueHi Fizz Community, I transferred my existing phone number from Public Mobile to Fizz using eSIM to… -
Does anyone know if esim with Fizz works in China?I am pretty sure I can receive text in China even if I don't have any call/data roaming plan. Recen…
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Will wallet be available to BC?Wallet is a very welcomed feature to customize Fizz mobile plan and it distinguishes it from other …
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I can’t make calls and send text messages even if I purchase a travel add-onI purchased a travel add-on (60 min calls and 200 texts) yesterday (25 sept) for my stay in United …
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Canada + US plan use inside the USI am a newbee living in BC but travel in the US. My plan includes Call, Text and 1GB of data - Can… -
RewardsI shouldn't complain about a freebie but... The 259mb bonus at level 1 is kind of useless. it is be…
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Call forwardI have a plan with unlimited calling. I tried to use call forwarding to another Canadian number and… -
Moved: Support de l'Apple Watch esimThis discussion has been moved. -
anyone else with slow lte internetLTE data has slowed to a crawl. Not only at home in the Ottawa area but this week while visiting Lo…
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Horrible LTE Data all of a SuddenAnybody else's LTE data gotten very slow and unstable in the last months, in smaller cities around …
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Voicemail to text/Voicemail transcriptionHi all! I hope everyone is having an absolutely wonderful day today. I am aware that at this… -
Data alertsHi all - does anyone know if there’s a way to turn on data-usage alerts directly in a Fizz account?…
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How to read mobile "usage" informationHi Please help me to understand the "usage" information. Thank you. I see at the that …
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Cancelled OrderHello Fizz Support, I purchased a new SIM card ($5.25) on 7th Sep., but I didn't receive it till…
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Can someone from Fizz please contact me?I have an open chat related to a text messaging issue I'm having. The chat was left open on Friday …
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[HELP] Day 5 of not having service, eSim not working... — Support completely unhelpful...Since last friday I've requested a new eSim for my phone, it failed to activate and fizz hasn't don…
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Switched over from Rogers, question for the apple watchI had a line for my apple watch and was wondering if I have to cancel it. After the switch I realiz…
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How do I use points?I am new to Fizz and have 800 points. What is the $ value of points and how would I use them? -
How long does it take for posts to be approved?I'm a new member and made my first post a few minutes ago asking how to use points earned. Did rece…
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4 days without service, eSim fails to activate and Fizz does not answer / help...Since last friday I've requested a new eSim for my phone, it failed to activate and fizz hasn't don…
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eSim activation failed yesterday and now I no longer have the option to request a new one.I requested a new eSIM yesterday but the activation failed. Since then, I no longer see the option …
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I mistakenly did not pick Voicemail with my new plan - can I get it activated sooner?Unfortunately I was in a hurry to transfer out of the Hell that is Bell and I went through the proc…
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Use Fizz in MexicoI live in BC but am going to Mexico for a month. How can I use my Fizz phone # to send and receive…
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Voice travel add-on for australia??Just bought the FIZZ travel add-on for voice/text in Australia. (1) does this include calls & … -
What do I need to do to use my phone in USA if I have a Canada plan only?Hi! Very soon it will be my first time travelling from Quebec (with a Canada wide Fizz plan) to th…
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