Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I accidentally bought an add on?How do I get a refund -
if you add funds from a credit card to Fizz Wallet is it a purchase or Cash Advance?just curious how Visa or whoever treats this payment on my credit card
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Anyone knows where to find the latest deals on Fizz plans?I'm just wondering because it's the second time this happens to me. First it was for my internet p…
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Switch from Videotron to FizzSo i have a mobile plan with Videotron, but i want to buy a new phone... and change my plan as i ha…
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Wallet in EuropeWe plan a travel to Europe and dont find info if wallet is working or a need an add-on.
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Why is my data not working..and yet it says I have already used 1GB?Signed up. Received my phone. Put in eSIM. Set up new phone..transfered from old phone. Phone is wo…
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Google account - reusing old sim.I have a Samsung s25. I keep getting, in my google accounts, the old number that was associated w… -
HelloMy Fizz account shows my e sim is activated but my phone shows SOS only signal. I reset the network…
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0GB data planHello everyone, hope you’re doing well. I learned recently that it is possible to have a standalon…
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One account, two lines - advantages and disadvantagesCan anyone please share their experience with having two or more lines under one account. Easy acco…
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Travel to USA for 5 days...is it better value to change plan or add-ons?I'm flying to the US for 5 days and staying with 3 American friends I need to stay in contact with …
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no incoming calljust put in the sin card and able to make calls, but can not receave call.
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Can't receive calls & no data..?I recently came to Canada, and have obtained a new number from Fizz yesterday. I purchased the $19.…
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Visual VoicemailHi guys, after two tiring days of fruitless communication with the customer support, I decided to a…
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Can't make out going international callsHi I paid for the travel minutes on my plan and am currently in Ireland. But so far I have been …
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Two questions - data coverage and data bonusHello, two questions for you. 1- I would like to change my coverage from Quebec to Canada. Will it… -
Porting issueI've joined fizz today, created an account, picked a plan, and chose to port my number over. I've g…
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Does the unlimited texting cover texts to the usa from Canada?Does the unlimited texting cover texts to the usa from Canada?
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I didn't receive my sim cardHello! I am still waiting for my card. It's been 3 weeks that I placed the order
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What happened to my code?I was on the checkout area and when i click submit i got a popup saying an error occured. I refresh…
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More plan options. :-)It'd be nice if Fizz offered plans in 5GB increments. More plan options. :-)
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Coverage in Quebec, New Brunswick and Nova ScotiaHello, I'll be travelling to Quebec, New Brunswick and Nova Scotia soon. Has anyone had issues gett…
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I’m trying to port my number, but I keep getting the message: 'There has been an error. Please try aAs mentioned, I encountered this issue last night, and I’m still experiencing the same problem this…
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When referral credits run out, I want my account to expire (Don’t want my credit card to be charged)I have accumulated quite a bit of referral credits and my credit card on my Fizz account hasn't bee…
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