Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How do I activate voicemail when I don’t know the pin?How do I activate voicemail when I don’t know the pin? -
Problèmes d'Accès aux services FIZZJe suis incapable de faire ou reçevoir des appels sur le téléphone de ma soeur. La connection est é… -
Unable to make or receive phone call from anyoneHello, this has just happened to me a few minutes ago, I’ve been with fizz for a while and this nev…
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Regarding international callsCan you please add Sri Lanka as a international country and provide us with that facility in the fu…
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Regarding a sim cardI have ordered a SIM card but I didn’t receive and when I contacted the community hub they told me…
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It states on Fizz my SIM Card has been delievered and I have never received it.Yes, I check my mail everyday and check around to see if there is anything.
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I purchased an add-on for data in Europe a couple of hours ago and it’s still not working. Help!The transaction was approved on my credit card and is visible in my transaction history.
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activation problemi refered my friend , he received his sim card hut ahen its time to activate it keeps refusing the …
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How to get a sim card faster?My gf just created her account and ordered a new phone with a new plan. They say the delivery is ex…
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Can I get a mobile plan without buying a new phone from Fizz?Hi all! Right now I have a mobile plan with Videotron, but I was looking to get a better price. Vid…
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Call forwarding with pauseAnyone was able to get call forwarding with pause (coma) working? I'm able to forward a number wit…
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Data outside of QuebecI have the Canada wide + USA wide phone and data plan on two phones, a BB KeyOne and a Samsung S7. …
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Impossible de recevoir ou faire des appels de TorontoJ'ai le forfait Canada États-unis et je suis à Toronto et je ne peux pas recevoir ou faire des appe…
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Harrassed with spam calls since moving to FizzI moved my phone number from Virgin to Fizz last week. Since then, I have received on average 3 to …
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Did plan prices change recently? Mobile and Internet?I used to pay $29 + Tax for 10 MB download speed 1.5 MB upload speed I am also paying $35 + Tax for…
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I have in use 1GB perks data, but my phone cannot access internetI can access several date ago, but I cannot access internet any more, in my fizz account, it still …
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Visual voicemail seems to be on my dad’s iPhone 8, but not on my iPhone XR.Hi, 😁 I’d like to know, is it normal that the visual voicemail (with the voicemail messages list, n…
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Why I cannot find any place to enter referral code while activating my SIM card?I followed the step to activate my SIM card, but I did not see anywhere to enter the referral code.…
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Two Questions can i negotiate with fizx if i had a better offer from bell and can i switch if my...Hi, At the core I love fizz and i dont want to leave but I had an offer of 45$/25gb unlimited (fore…
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Reactivation ProblemHello all, I had an old Fizz sim card, which has not been used in last 1-2 years. But, now, I woul…
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VoicemailI have a preferential rate. I want to add voicemail, but get a popup saying that I will lose my pre…
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not able to order 4 sims to port 4 lines over from telusHi, I've been trying to order 4 sim cards from fizz website so I can port 4 lines from telus mobili…
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9G gI'ggenter
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People aren't able to leave me any voicemailsHello, Ever since Fizz has set up a new voicemail system in June, I have been having problems with…
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My IMEI is correct but Fizz says it isntI'm trying to transfer my active phone number from virgin mobile to fizz but when I try the transfe…
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Impossible faire appels ou textos ?Bonjour, Message: Mon forfait ne me le permet pas. J'ai vérifié mon forfait et mon compte, tout se…
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I have an mobile network state disconnected issue can anyone fix itWhenever i try to connect to the internet, it saw me an error called mobile network state disconnec…
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Payment method declined all the Timei tried many times many credit cards but they are all declined. I felt like I bought a garbage card.
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Payment method declinedHello, The website keeps refusing my payment method which is a Canadian visa debit card. So, it sho…
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How can I request adding a country to a data plan for roamingHello, I'd like to know how I can request adding or at least reviewing the options by the company f…
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