Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What is going on with Fizz not supporting phone?My phone should work with volte, what is going on? Do you really expect people to all trash their p… -
ActivationTo activate I keep getting the message "There has been an error please try again" what do…
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Volte for iphone 6s+ not workingAccording to documentation the 6s+ is Volte compatible and a while ago I installed the new sim from…
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Plan Change Got Rejected ALL THE TIMEI've been with Fizz for about 1.5 years. While I haven't changed my plan often, I've encountered &q…
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How to request a re-send of the SMS # transfer.So, filled out the new account and steps to transfer my number, and never got the SMS from my origi…
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Volte sim cardHi I have my volte SIM card Why do they ask me for a picture of my credit
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Transferring eSIM from one phone to anotherHi, so I've currently got an eSIM in my iPhone XS and I'd like to transfer it to another phone (iPh…
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Is there anyway to turn on my VoLTE?Hi guys, I'm using a Sony XQ-BC72 (Dual SIM card slot, international version) and VoLTE works perfe…
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Data not working in Saint LuciaI’m in Saint Lucia now and my data add-on that I paid (Latin America Zone 4) for is not working. I…
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Mobile plan change problem (yet another one)I have seen a few people had the same problem with changing their plans recently, but didn't find a…
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International call add-on doesn't workHi there, I bought the international call add-on (Hong Kong) last week. When I called, it didn't…
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Help! My Fizz Plan will automatically expire after 3 monthsWhilst I was getting assistance from a Fizz support agent today to transfer a telephone number, I w…
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100 GB Plan optionI remember the data plan can go up to 100GB per month but it looks like now 80GB is the maximum. H…
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Plan change problemHas anyone had problems with changing the plan? I have been trying to change my plan from 20 GB of …
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Who else thinks Fizz should add Wi-Fi calling? Would you use it?Wi-Fi calling can be a game-changer, especially in areas with weak mobile signals. It’d be amazing … -
why I still receive phone calls even if I don't have any minute plan and 0 balance in wallet?why I still receive phone calls even if I don't have any minute plan and without a penny in the fiz…
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20 GB add onHi, I got the 20GB perk for 30 days. If I don't use all of it does it roll over to next month? T…
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I try to gift data to a Fizz memeberTrying to gift data to another Fizz member but a pop up says data cannot be sent as not an active m…
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Receiving incoming calls while travellingI will be travelling to South America and Centra America. How can I receive incoming calls made to …
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Lack of Offers on iPhoneIs it just me or has anyone noticed that there haven't been any offers on iPhones lately. I mean pl… -
iMessage - No Longer Registering after removing SIM CardHello, During vacation for two weeks I had removed my Fizz SIM card to use a local SIM card whil…
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VoLTE compatibilty test #TESTI have a Xiaomi Redmi Note 8 Pro with the VoLTE enabled. When I try the suggested compatibilty test… -
Just opened a Fizz for my cell phone. I picked esim and now I found out my cell doesn't support it..I already have a Fizz sim card in my cell phone. I thought I might be saving time by ordering the f…
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Why can't I dial 311 from my phone?Does anyone know why 311 doesn't work or have a workaround?
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Reactivate SIMSo my plan is deactivated for <60 days, and when I click on "reactivate" I am given 3 …
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