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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Unable to receive calls in Vancouver areaHello, for the past 2 days I've been unable to receive phone calls in the greater Vancouver area. I… -
Incoming calls not workingFor the past few days, any incoming calls have resulted in a busy signal. I found this out from a f…
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Easy manual switching mobile networkDoes anyone know of an android app to manually select the mobile network? Automatic switching isn't…
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when will we be able to receive callsAnd is there a discount or something for users since we aren't able to utilize our phones to the fu…
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Why can't I make phone calls or receive calls?I have unlimited talk and text, my text messages I am receiving but calls I can't make or receive
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Leaving fizz? And is your reason similar to mine?Anybody else needs to leave fizz because of the drop in mobile data speed and stability of this sum…
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Travel to Europe - Add-onFor your information, despite the European Travel Add-on forcing you to choose a specific country a…
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Why does Fizz allow 3G connections?My home is borderline Fizz and Fizz-Ext. Why does it keep trying to connect to the Fizz network w…
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Fizz 4G vs 5GFizz is a brand of Videotron, right? They have 5G in certain areas so how does Fizz handle that? Do…
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Fizz vs Fizz-EXT networksMy home is borderline Fizz. It's 50-50 if it'll connect to Fizz. Even if it connects it might not h…
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no voicemailI'm debating getting a plan without voicemail. I don't use it now, I return missed calls without li…
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So FIZZ does not work in Toronto if you have a plan in Montreal and Quebec only ?So I came to Toronto from Montreal and nothing works. No calls in or out. No data. No service. No c…
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Why is there no option for 2FA or multi factor authentication on Fizz?Why is there no option for 2FA or multi factor authentication on Fizz?
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data usage reportIs there a monthly usage report that shows the usage on main and extended networks?
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Expert badge and 1st month badge missingHi All, Overall i'm new to fizz but i've been able to get a lot of badges by being involved. I've j…
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Impossible de recevoir des appels du Canada depuis l’EuropeDétails : Je suis actuellement en Europe. • J’ai acheté 60 minutes pour l’Espagne. • J’ai ache…
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What's the best thing you like about fizzWhat's the best thing would you like about Fizz, like it's calling or data or reception Share your… -
Anybody else's LTE data gotten very slow and unstable?Anybody else's LTE data gotten very slow and unstable in the last months, in smaller cities around …
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Has anyone used these Samsung S20 FE models with Fizz?I'm having to move providers because of the 3G service end with Good2go mobile. Just wondering if a…
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Quebec only coverageHi There, My phone plan is only for Quebec province. If I go on a trip in Ontario…
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Live in Ottawa, but the number is from MB. What plans are available?Hi there! A long time ago moved from MB to ON but decided to keep my MB number (204 area code, Winn…
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cannot receive calls but can do everything else. How to fix?cannot receive calls but can do everything else. How to fix?
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SIM Card has not arrived - Options?Like many others, I placed an order for a physical SIM card and it has not arrived. My order histor…
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5G for Fizz & 3G shutdownHey guys, are you aware when will be get 5G? Any communication if you might have received because a…
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Moved: Im in need of data can somebody gift me data please?This discussion has been moved.
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