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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data outside OntarioMy plan is for Ontario only, but I'm looking to travel to the west coast and really need data … -
Is there any timeframe for when Fizz might get Wi-Fi Calling?Was looking to switch from freedom to fizz but one thing holding me back is wifi calling as certain… -
SMS still not working ?Been almost more than 2 weeks and still no sucess in send or receive SMS messages. I know I posted …
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I have two fizz phones and I want to have just oneI believe I just have to use the "unsubscribe" feature. But here's the thing, the a…
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Will mobile data while roaming used through travel add-on in China bypass the great firewallI am travelling to China and would like to buy the travel add-on to use mobile data while roaming. …
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Travel Add-on, what does this mean please?With regards to travel add-ons, trying to understand what this mean please (example: France): '…
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more perksDo we get more Perks for March Break? :-)
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Switching to new provider and keeping rewardsI currently have a Fizz mobile plan, and I got a new Public Mobile plan on offer. I would like …
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Plan price is more than it should be after Discount promo endsI have been on a 6 month discovery pricing for 6 months. This morning I received an email informing…
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NO Data TRAVEL addon for USAI currently dont have the canada+us in my monthly data plan. But why is it not available as a trav… -
Mobile account transferI have fizz mobile account. I want to know what is the procedure to transfer my account and number… -
Does Fizz randomly end promos or they give a last day?Like the $25 25GB plan currently available. Thanks!
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Wallet not in my regionI can't put funds in my wallet due to my region. Am I blocked from Expert badge?
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defective modemMy current modem is faulty, and a FIZZ technician stated I should request the CODA 5610Q as a repla… -
no signal after transfering my esimits been around 2 hrs since my transfer and there is no signal on my phone at all. Thought it was a…
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International text to Japanese mobile numberHi, I have been requesting fizz to fix the Issue since last October but without having any solution…
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Sim Manager message and not receive/send SMS messages???Hello again. I must say FIZZ is a great option for money can buy. Data connectivity is great even …
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VoLTE on my device?I'm a new Fizz customer and ported over my cell number and a wireless home phone number. I… -
Does rolled over data go as high as the upgraded total, or stay at the nominal plan totalFor example, this month I have a 15GB pan but next month I'm downgrading to 2GB because 15GB i…
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How do I get an open ticket closed?I have an open ticket showing on my page, that was self resolved almost 4 weeks ago. how do I get i…
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How to use 1gb of international data PerkHi all! My current plan is merely for Canada. I plan to go away in March for less than 7 days to US…
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Incoming call display: incoming number at top, and URL at the bottom of the screenHello. I have been receiving calls without issues, but there is a URL in my display at the bottom o…
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2 gig travel add-on for Mexico.How to activate it at my arrival in Mexico?
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PHONE LOCKEDPHONE LOCKED -
How to find actual monthly data remaining, only shown visually if bonuses appliedDoes anyone know where to find the actual number of data remaining in any given category (monthly/b…
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