Why can't I make phone calls or receive calls?

solomon aron eisenbach
solomon aron eisenbach Posts: 1 ✭✭
edited 2:07PM in My Mobile

I have unlimited talk and text, my text messages I am receiving but calls I can't make or receive

Best Answer

  • Whizz
    Whizz Posts: 25,705 admin
    Answer ✓

    Hello solomon aron eisenbach,
    The 3G network shutdown began on July 31st.
    Since not all areas are affected at the same pace, the effects may vary depending on your location.
    Depending on where you use your phone, you might already notice service losses or degradations.
    Over the coming weeks, these interruptions will worsen until the network is completely shut down.
    I see that you need to change your phone so you can continue using your service.
    I advise you checking your perks in the Perks section on your account for some good deals on our phones.
    If you have any other questions feel free to reach out to https://fizz.ca/en/support
    Have a good day.
    -Mihai, Community Moderator 

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