when will we be able to receive calls

ladyr

And is there a discount or something for users since we aren't able to utilize our phones to the full extent until this is fixed?

elena code xzi4t

Yes check the service agreement

Bois_3ISKD

Contact support
https://fizz.ca/en/support

Whizz

Hello @ladyr ,

I am sorry for your issue.
Please try resetting the network settings of your phone, restart it and make sure that the operating system is up to date.
If the issue persists, please contact us by chat to help you further:https://fizz.ca/en/support
You can consult our FAQ too:https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone
Thank you for your cooperation.
Have a nice day!
-Simona, Community Moderator