Incoming calls not working

ericskilling

For the past few days, any incoming calls have resulted in a busy signal. I found this out from a friend who has been trying to contact me.

I tested this by calling from my work phone it happened to me as well.

What's going on? :

Whizz

Hello ericskilling,
I am sorry for the issue.
Please try resetting the network settings of your phone, restart it and make sure that the operating system is up to date.
If the issue persists, please contact us by chat to help you further:https://fizz.ca/en/support
You can consult our FAQ too:https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone
Thank you for your cooperation.
Have a nice day!
-Mihai, Community Moderator