Sms don't work

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Mckenzie1972
Mckenzie1972 Posts: 2
edited July 1 in My Mobile
My sms doesn't work s23 ultra unless I use wifi this is group chat only if Im texting 1 person fine more than 2 nothing won't work send or receive

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  • Whizz
    Whizz Posts: 25,393 admin
    Answer ✓

    Hello @Mckenzie1972

    Thank you for letting us know about this.

    I verified your account, and I want to inform you that a ticket was already escalated to our technical team regarding this situation. You can check the status of your ticket in your Fizz account > My settings> My Tickets. Also, a resolution from the ticket was already sent to you via email.

    If the issues persist after following the steps received, please reply to the most recent email from us or contact us from the support page.

    We appreciate your patience and understanding.

    Have a good one!
    -Vlad, Community Moderator

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