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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Transaction statement downloading stuckHi, I am trying to download the statements from "Transaction history" page (https://zone.… -
Why is Fizz customer service so mediocre?Hi, I have been waiting for my problem to be solved for over 15 hours now. The support on messenger…
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Home internet is downI’m in Montreal and my home internet just stopped working. I have tried to reset the modem but it d…
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Home internet down todayHello my home internet wifi has been down since Dec 3rd any idea if it's a major disruption? I have…
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retour de modemBonjour… Svp comment je peux retourner le modem d'internet par poste canada alors que tous les bure…
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Is anybody’s internet currently down?internet out since 16:30, trying to ficure out if it is just mine or a network problem.
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Need Review About FastestVPNI’ve been on the lookout for a good VPN for a while now, and during my search, I came across an inc…
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CancellationHi I canceled my Fizz plan 23 days ago but I still getting charges.What is going on and how can I g…
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Is it possible to set up the modem/router for NAT reversal/loopback?I have some self-hosted servers that I've set up with a reverse proxy. It's accessible outside the …
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Time for Modem Freedom in Quebec. Fizz, Are You Listening?Since November 1, 2024, a new regulation in Belgium requires Internet service providers to allow us… -
How do I return my Wi-Fi modem during Canada Post national strike?Hi, I'm leaving Fizz and I need to return the modem. Related return instructions state, quote: You …
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Wi-Fi app says modem offline since modem was replaced by FizzI've rebooted factory reaet & all of that good stuff. Wi-Fi app still says modem is offline -
Internet deliveryHello, I was wondering when my package will be prepared and shipped? I placed the order on Nov 14th…
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My account has been suspended due to lack of activityWant to reactivate my account? my phpne is changed and I have thrown out the sime card withthe old …
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Terminer l'abonnement FizzSi je termine le l'intenet fizz, car je déménage à un endroit qui offre le wifi, à une date donnée …
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How to switch back to IPv4?So while I'm glad to notice that Fizz is finally deploying IPv6 for greater security, my work is in…
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Modem broken ?Hello, I've rebooted my modem since I had issues with internet and it doesn't work anymore. It keep…
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2.4ghz droppingHi, I don't know why, but my 2.4ghz network randomly drop. Sometime, it can happen 2 or 3 time a d…
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Rewards inquiryIn higher levels, do we get higher rewards like $3 or is $2 the upper limit? -
Suggestion - Possibility to swap ugprades on a pending removal.So we don't have to wait until the next cycle to have the discount applied next month. I couldn't s…
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Are there family plans?Like if I add my wife and my kids, could I get a better price?
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how I can config the modem to use the OpenDNSI did basic -> dns -> select manual for and entered 208.67.222.222, 208.67.220.220 but it do…
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Port 443 forwarding blockedHas anybody here have experienced the same problem ? I've just contacted support and they said that… -
Is internet down in my region - H1L 1P7?It stopped working around 18hrs. I already restarted the modem. -
Can't swap upgrades. How to do so?I got a new 2$ rebate on my internet. I couldn't use the shake function and swap on two different b…
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