plan + internet connection

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Mily_Soleil
Mily_Soleil Posts: 2 ✭✭
edited June 27 in Internet
Hello, I have two questions:
1- Can I speed up the switch to a new plan?
2- I have a modem, but the internet connection drops significantly from one room to another. What should I do? Should I add a second modem?

Best Answer

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,911 ✭✭
    edited June 26 Answer ✓

    Hi,
    1. At Fizz, plan changes (such as an increase in mobile data or internet speed) usually take effect at the beginning of the next billing cycle.

    1. Center your Fizz modem/router in the middle of the house at 3 or 4 feet off the ground if possible, or consider using an external router that provides better coverage. There are also signal boosters available.

Answers

  • alexanderluo10890
    alexanderluo10890 Posts: 847 ✭✭

    This Fizz modem has weak wifi signal. You can use your own router or extend wifi.

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