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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Installing new cabling from the outside.Hello when hiring the installation, technicians install a new cable from the outside. There is no w…
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Internet Installation QuestionsHello! I’ve scheduled my Internet installation for next Thursday. I’m in Montreal. What should I …
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Is there a new modem firmware available or can I use a different modem alltogether ?Hi there, I think that there is an issue with my modem. Initially it works fine but with the time i…
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When will internet be available in Durham regionI’m located in Bowmanville ON. I’m wondering if I’ll ever get fizz internet lol.
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Billing date before the activation dateHi, I signed up for the internet plan on May 17th and I saw a billing transaction on my credit car…
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When will internet be available in Vancouver?Wondering if there are any timelines for when Fizz Internet will be available in Vancouver?
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Is Fizz home internet working? Lights on modem blinking off the charts!!I'm trying to install an ATA(Voiply) and 3 lights on the modem are blinking like crazy, the 5G, the…
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Internet outage (Montreal - Plateau)Anyone in Montreal (Plateau) not having residential internet since 4-5 hours today? I reached ou…
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When will Internet service be available in Sainte-Agathe-des-Monts QC ?We have Cogeco cable connection...
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940Mbits Internet package which has a speed of 200MbitsHello I subscribed to Fizz last Friday. The technician came to deliver the router to me on Satur…
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Slow internet after reset everythingI have upgraded my internet service last year and my plan is supposed to be 500 Mbps download/ 50 M…
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data giftingDoes anyone have extra data? it would much appreciated! my code is HO5J1 Thank you❤️
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Internet is downInternet is down how can I know when it will come back
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Home internet intermittent issuesI'm having intermittent internet issues, happens every couple of days, but worse today. Not wifi r…
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Internet Service in London, ONAre you planning to expand internet service to London Ontario any time soon ?
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Internet down (third day) - Need helpSince Tuesday morning, our internet has been down. It periodically comes back every two hours or so…
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Month without internet after moving - internet speed at 1 mbpsHi, I moved about a month ago and inputted my address change but once I moved, my wifi stopped func…
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What do I have to do with the modem if I move to an addresse where Fizz does not provide internet ?Hi, I am moving to an addresse where Fizz does not provide internet. Do I have to return the modem …
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Fizz Home Internet + TV in MontrealHello! I’m moving in June, and I was looking at Fizz for home internet and TV. For the intern…
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Not able to enroll home InternetHow to enroll home Internet? Did Fizz pause Internet services?
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Has Fizz found a permanent solution to download internet speed dropping offI followed instructions from Fizz tech and thought that would be the final solution to my internet …
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Wifi keeps droppingEveryday my wifi drops multiple times. I restart it, reset it, and even contacted fizz privately. T…
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Home Internet Services in EdmontonHi. When is home internet coming to Edmonton?
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incredibly slow interneti just signed up for the 400mbps product and i'm getting 1mps connected directly from the modem som…
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delivery of a modem for Internet and TVI ordered a modem for Internet and TV, the delivery day reserved was yesterday (April 18 2025). But…
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