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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Moved: transfer from virginThis discussion has been moved. -
I changed Internet 400/50 . Do you i need to change modeme CODA-4680 whith CODA-5610QI changed Internet 200/30 whith 400/50 . Do you i need to change modeme CODA-4680 whith CODA-5610Q? -
How can I change the wifi password (default key) of my Hitron coda-4680?Initial set up complete. Mode, and wifi work fine. Would like to create a simpler wifi password. …
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Modem returned in store but account shows “not received” – receipt lostHello, I’m asking for help regarding a modem return issue. I suspended my internet plan on No…
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Tried to change mobile plan twice, I was charged twice, but no changeHi, How can I get a refund? Is there a customer service contact number?
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I forgot my cusadmin passwordI forgot my cusadmin password
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CS2 upload jitterHi, I've been experiencing high upload jitter and packet loss when playing counter-strike 2, m…
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Ethernet link speed limited to 100mbpsIssue started about 2 months ago. Link speed on all my wired connected devices is linked at 100mbp…
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Can't connect phoneHi, I can connect my computer with an ethernet cable. But me and my partner can't connect our …
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Moved: Gifting limitThis discussion has been moved.
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Very new 500/50 customer, order details show 4680 modem is sent to me, why ?Hi all, while choosing between 400/50 and 500/50 plans I had modem model as a key differentiator, …
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My RewardsI just went into My Rewards and I had another $2 reward for passing 6 years. I already have 2 x $2 … -
How to remove old credit cards from my accountHow do i remove old credit cards from my account ?
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Button in the front of modern coda 4680Who can tell me what's the function of the button below the indicator lights in the front of …
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port forwarding rule not working anymoreI was recently using successfully port forwarding on my Hitron modem-router to allow traffic from W…
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What internet partner does Fizz use in Ontario?What internet partner does Fizz use in Ontario? Does it share with Bell Fibe or a cable provider? -
Internet not workingIs there an issue with the network at H2k3V3 Nothing us working and I did everything in troubleshoo…
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Fizz internet WiFi went down on my first day of being activated (CODA-5610Q modem)Is it a common problem that the CODA-5610Q modem loses it's WiFi? I installed the CODA-5610Q …
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I want to cancel my Internet with fizz.I want to cancel my Internet with fizz.
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3 days no internet service3 days and counting no internet service no estimate from fizz 0 support 0 help We rely on your ser…
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issue with amazon firestick and tv appi have installed the tv app on a amazon tv stick 4k and when i try to watch any channel i have a me…
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Internet went out and nothing worksMy home internet suddenly went out when I was in the middle of work. Attempting to use live chat an…
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no internet, no chat supportI have no home internet since a couple of hours ago. I tried to unplug replug the router multiple t…
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Why is this the worst providerInternet problems/ hotspot problems have to waste time searching for why my hotspot doesn't wo…
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pending reactivationI'm currently stuck in this loop where, my services never git back after 12 hours. I contact…
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