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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Seeking Advice on frequent internet disconnectionsHi Fizz community, I have been a satisfied Fizz customer for over 5 years and recently decided to … -
Proceed to payment not workingHello, my service is suspended and when I click on proceed to payment, the page just refreshes and …
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Internet is down in Beaconsfield, QC, H9WThe service is down in Beaconsfield, QC. Modem reboot doesn’t help, Support (https://fizz.ca/en/su…
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Delivery never cameHi I had my delivery we the tech on the 06-06-2025 and he never showed up
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No return id numberHi, I’ve unsubscribed from fizz internet but haven’t received any bar code or return id number. Can…
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Internet not working for 2 daysTried everything and nothing working. Internet does not work
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Change coming to Internet plans / Display error?So at the top of the page, it says 400 download for 30 upload At the bottom of the page, it says 40… -
How to ask for Internet Modem Signal testHello, I recently moved to a new location, and i'm having intermittent internet issues. At first i … -
Attention: changing to recommended plan misleading/scam!Be careful when selecting a new recommended plan as they don't consider the same bonuses. I posted… -
Won't let me change my current plan to the lower price...Currently paying 39$/month for the Download 30 Mbps, Upload 10 Mbps plan. This same plan current…
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Fizz refuses to share notice to consumers for alleged copyright infringmentI got the following email Nous avons reçu un avis concernant une ou des présumée(s) violation(s) d…
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Modem not getting network, I restarted and even reset it but not getting network still in MontrealMy modem is not getting network I have restarted it many time even reset it but still not getting n…
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High latency / low bandwidthHi, I regularly encounter high latency (>100ms ping) when playing online games, as well as low …
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Installing new cabling from the outside.Hello when hiring the installation, technicians install a new cable from the outside. There is no w…
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Internet Installation QuestionsHello! I’ve scheduled my Internet installation for next Thursday. I’m in Montreal. What should I …
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Is there a new modem firmware available or can I use a different modem alltogether ?Hi there, I think that there is an issue with my modem. Initially it works fine but with the time i…
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When will internet be available in Durham regionI’m located in Bowmanville ON. I’m wondering if I’ll ever get fizz internet lol.
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Billing date before the activation dateHi, I signed up for the internet plan on May 17th and I saw a billing transaction on my credit car…
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When will internet be available in Vancouver?Wondering if there are any timelines for when Fizz Internet will be available in Vancouver?
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Is Fizz home internet working? Lights on modem blinking off the charts!!I'm trying to install an ATA(Voiply) and 3 lights on the modem are blinking like crazy, the 5G, the…
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Internet outage (Montreal - Plateau)Anyone in Montreal (Plateau) not having residential internet since 4-5 hours today? I reached ou…
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When will Internet service be available in Sainte-Agathe-des-Monts QC ?We have Cogeco cable connection...
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940Mbits Internet package which has a speed of 200MbitsHello I subscribed to Fizz last Friday. The technician came to deliver the router to me on Satur…
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Slow internet after reset everythingI have upgraded my internet service last year and my plan is supposed to be 500 Mbps download/ 50 M…
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data giftingDoes anyone have extra data? it would much appreciated! my code is HO5J1 Thank you❤️
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