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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I am not able to connect my modem or install it I did factory reset and everything but no luckNeed help to install modem we have been trying so bad to install it but it doesn’t work -
Do you have mobile and internet plan combo?Do you offer mobile and internet combo?
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Internet disconnecting almost daily randomlyHello, My internet is disconnecting almost daily for 5 to 15 minutes. There are some days that …
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2 devices 2 different speeds.Today, I received my modem to upgrade my old speed (500 Mbs) to new speed (960 Mbs). I removed old …
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My apartment caught on fire - including the modemHi community, I am trying to reach someone from Fizz but I can't understand how. Saturday Oc…
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CRTC’s wholesale access rules for Fizz in BCHi Fizz team, I saw that Bell is launching internet service in B.C. using Telus’s fibre network, t… -
My Internet periodically cuts out (once every 2 weeks), seemingly randomly.My internet connection will sometimes go down during work TEAMs meetings and will only be resolved …
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fizz home internetis there anyone in southwestern Ontario with the Fizz Home internet and is it good and fast? -
Internet down Oct 9, 2025Anybody internet down this morning? Can't reach anyone and I dont know whats happening.
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Fizz App doesn't really Pause devices anymore (even though it says it does)Hello everyone, Fizz app used to work fine for me. I would be able to pause devices, very convenie… -
Upgrading to 1 gig internet.Thanks in advance for your help. I didn't want to wait an hour to get a response through chat …
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wireless Internet speed variationsMy wireless Internet speeds vary by location within my home. Since I'm lowering my download/u…
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Text message to transfer number never came through despite several requests?I've been trying to transfer my number from Public Mobile to Fizz, but have never received a t…
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Internet downMy internet is down since 2am Sept 29. I tried to check fizz status page, but is down also for main…
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Is the fizz service down right now (September 29th, 2025) St-Leonard BoroughIs the fizz service down right now (September 29th, 2025) St-Leonard Borough
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My internet is not workingInternet is not working
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Returning Modem during Canada Post strikeIs there an alternate method to return my modem during the Canada Post strike? I ended my internet …
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Do I need to send back the modem if I downgradeHi I got the new modem with the 500mbs, but want to reduce the speed as I’m more often at my husba…
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InternetHi i would like to know if it would be possible to get an internet entry in the basement of where i…
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Disable IpV6Hello, I don't have the option to turn off ipv6 on the modem I was provided. My public ipv6…
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Connecting printer via USB port on Fizz modem?Is it possible to plug in a printer via the modem's USB port and creating a network printer? I…
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My Fizz model keeps freezing. The only solution to regain internet access being to reboot itI have my Fizz internet model for a couple of year now, and latently it started to freeze from time…
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Use CODA5814Q as an access point?Would it be possible to use my CODA5814Q as a Wi-Fi access point as if it's two devices (modem…
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Fizz Wi-Fi app is detected as a Hack tool after the latest updateHello, After the latest update, Fizz Wi-Fi app is detected as a hack tool by my antivirus.
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