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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I need help with reoccuring outagesMy internet shuts down almost every day, is super unstable. We work from home here, and this is now… -
modem brokenmy modem stopped working, no lights, nothing. needs to be replaced asap!!!
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Modem improvement opportunityHello, I noticed that Fizz still uses a certain infamous chip inside their modems. I'm offering m…
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Is it normal for the modem's name and connection to just disappear?A while ago the TV got disconnected on it's own and then I checked my laptop and it wouldn't connec…
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Wifi cuts off frequently when 5ghz and 2.4ghz are separatedI like to play games and I need maximum wifi for my games to perform well so I started using 5ghz b…
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Internet better price?Is there a way to have a better price on internet if i already have a mobile plan with fizz
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5Ghz network not working / does not appearHi, I had band steering enabled and the 5Ghz was not working. All my devices speed were around 5mb…
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Does putting my plan on pause give points?Does anyone know if we would receive points when we pay the $10 fee to put the Internet plan on pau… -
Internet Connection Issues After Upgrading Router?Hi Fizz Community, I recently upgraded my router to improve my home network coverage, but I've n…
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Internet connectivity problemsHi, we have been experiencing connectivity problems over the past few weeks when our building insta…
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problem with router transmission / going on an offHi, should I change the router since it's not working well. I put the printer 3 feet beside it and …
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Hitron CDA-RES modem usable?I just signed up for internet and my modem should be arriving next week. In the meantime can I use …
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Speed testA technician came yesterday to change the cable from outside the building and eventually changed th…
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(Update) Still no internet although connected!Hello, Thanks for answering and it beats me why my first post/discussion has been closed yesterd…
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Connection speed at - 95 / 14Mbps for 400 / 50 Mbps forfait... What's happen ?Connection speed at - 95 / 14Mbps for 400 / 50 Mbps forfait... What's happen ?
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Wifi unstable for more than a week - No update on support TicketHello, My wifi has been extremely unstable (off and on multiple times a day) for a week, and a Tick…
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Upload speed super slow (0.10 mbps) since at least 1 weekfor the past week (at least) my upload speed is hyper slow (0.10mbps), while my plan states1.5mbps …
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Internet issue, yet again...Hey, So last week, the internet service has been down last week for like 5 times. I was able to f…
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Internet StabilityHi, My Internet connexion dropped two times today March 11th. I had to reboot the modem each time.…
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My Internet service stopped suddenly at 8:40 am this morning (Area Montreal-Nord)The modem is currently offline No damage to the modem cable or coaxial plug Modem connected direc…
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How often and when does Fizz have Internet promotions?Does anyone know how often and when exactly Fizz has Internet promotions? Like higher speed for a …
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New Fizz RouterHi, Last year Fizz was doing beta testing of a new Router/Modem device. Is there an update to this…
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Wired connection to modem slowHi, I am currently subscribe to 200mbps download and 30mpbs upload. I have taken my laptop and conn…
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internet speedhi guys new member here and i have a question for the community.i just got the 200mbps plan install…
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