I’m still waiting for my internet modem delivery

TDA
TDA Posts: 2 ✭
in Internet
I had a schedule for my internet modem delivery today , till Moment no calls or emails ? Can you please verify and advice why it’s taking too long ?

Answers

  • Whizz
    Whizz Posts: 27,212 admin

    Hello TDA,
    I have verified your Fizz member account, and I can see that the appointment with the technician you chose is February 3, 2026, between 12:00 P.M. and 5:00 P.M.
    You can also see this information in your Fizz member account → My plans → Manage my plan → Installations.
    Please note that even if you choose self-installation, sometimes a technician is needed to verify your coaxial outlet and be sure that the internet services will work smoothly.
    You can see more details of this process here: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet#3
    I hope you have a pleasant day!
    -Mihai, Community Moderator

This discussion has been closed.

Categories