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Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Service outageHello anyone else having service outage for their home internet? I know their service page is sayin… -
Installation appointment really needed ?Hi all, I just subscribed to the 200Mbps offer. My Videotron (Helix + coax) subscription ends a few…
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All my devices are connected to the wifi but can’t get internet accessThe modem is brand new, was installed today but except for one device, I can’t get internet access …
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Internet phone cable instalationHello, hope you’re well; ive sent multiple messages regarding the installation of the phone cable f…
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problem reaching specific websiteHello, did any one face this problem with not able to reach a specific website? i have just changed…
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I am having issues with the internet connectionHello! Could you please check the connection in my area? Ave. Forest Hill Montreal. Thanks
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Moving to a brand New building No câblesHello, hope youre Well, Iam currently moving to a New appartement, and theres no câble to Connect t…
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Why i cannot add travel add-on in Argentina???I bought a travel add-on (data) for Latin America in Canada before leaving to Argentina. However, w…
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How to get internet in my new adress?I’m moving out and I want to be sure that I’ll have internet on the same day
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Internet doesn’t work after moving to new addressIt’s just frustrating. The technician came, installed everything and is gone. He said the internet …
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Fizz is terrible!I have been waiting weeks for my Fizz router and modem to come. The first appointment got cancelled…
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Activation pending?My new fizz modem was dropped off hours ago and I still cannot connect to the internet. I can’t fin…
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Payment issue / Can't delete an old credit cardMy account has been suspended due to payment failed as my credit card has been expired and couldn't…
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Upgrade to new plan, why do I wait for a month?I wanted to upgrade my plan from 120 to 200 but because I was a few days to my billing cycle I coul…
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Plan coverage add-on?Currently my plan only covers for Quebec only. Is there an add-on I can purchase to have coverage i…
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Modem lost by Postal Service; Fizz then invoiced me afterwards!!!!Hello Could you please refund me the $225 fees for the "modem that was not returned"? I r…
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No internetI am able to connect to the wifi however I see a message as no internet
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Unable to connect to wi-fi.After being away for a few days, none of my devices were able to connect to the wi-fi network. My p…
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Payment IssueMy account has been suspended due to payment failed as my credit card has been expired and couldn't…
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difference between 120 and 200Just a quick question...with the special that is on right now for 200 at the same price as the 120.… -
Modem AlarmHello, our modem has an alarm that beeps loudly when the power is off. Is there any way to turn thi…
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rebate remain?Currently paying $50-5 for fizz 120/20, if I upgrade will those $5 rebate remain in the slots?
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Internet connection lossHey, I've lost all connection to the internet sometime around 3am. Wifi works fine but the modem/ro…
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Competitors' Internet prices are dropping why not Fizz'sTried to invite one of my colleagues to be a Fizz customer. But I was surprised that he already swi… -
Internet down everydaysince a few weeks ago, my internet started to cut off a few time everyday. I replugged, factory res…
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Is there a way to change my home Internet plan without waiting for the cycle to end?After a week of waiting, I finally got my home internet connection today, yay. I just set up the ro… -
No change can be made before 2022-12-25Hi, Why can't I change my internet plan today? I'm over 48 hours away from my next billing cycle. T…
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Is your home internet speed good?Hi, I’m wondering if you have good experience with fizz home internet…for me it’s been really bad s…
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Power outage.... And no more internetThere was a power outage last night here and when the power came back there was no more internet. N…
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Asking to change my modemI have a problem to connect wifi to my tv , it use to work well but now It's just working with wire…
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