Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why is there a 3-5 times of no internet connection every day? Each time it lasts 5-6 minutes.Why is there a 3-5 times of no internet connection every day? Each time it lasts 5-6 minutes. -
I have the fizz home internet services for my two addresses. I checked my credit card statements andI found there are one payment is not matched with my two plans. It’s bigger amount than I ever paye…
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Why must I reboot the modem every 5 to 8 days?Hello, I have to often reboot my modem as my plugged in laptop is lagging, causing disconnections w…
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Why does my internet stop working more than once a day?I'm writing this because for a few months now my internet has been randomly stopping a few times a …
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Any Word on Internet in BC?Hi, loving Fizz as a mobility service so far, would love to expand to using their internet services… -
How to put on pause our internet plan?Hi! I have a question !How we can put our internet plan on pause ? Do we need to pay for it? If yes… -
Why does my home internet cut out 4 to 5 times a dayHome internet cuts out 4 to 5 times a day, why
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Wifi is slow for not reasonSo my Wifi has started to be very slow. When I try a speedtest, my speed is sometimes at 5 to 10 Mb…
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the internet wifi keeps disconnecting all the timesIt has been since the tecnique came to bring de FIZZ Modem ( by the way, he has to do nothing, beca…
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Is 75-90 high ping for work from home setup?Hello, for context i have WFH setup in Montreal connecting to LA machine. I stream media content fo…
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unable to activate the new iPhone 16 pro MaxHere is an interesting thing. I just received my iPhone 16 Pro Max. Since Fizz doesn't support esim…
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Ping to internet seems to be blockedHello, I have noticed that ping to internet is not working (see attached print-screen). Internet br…
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Has anybody been charged for a modem that has shorted out?They tell meThey tell me.I have to pay two hundred and twenty five dollars to have the modem replac…
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Cable internet rippedHello, I'm at a lost I took possession of my house on Aug 26th 2024. I went ahead and had schedule…
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Double charged for my internet this month - first time since having the service for 3 yearsAs the title say, I was charged twice 52 and change for my internet service. I clicked on support c…
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Fizz on standby?Any chance we could see a service where I could just buy/own the modem, and activate it when I need…
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Internet Plan Change Request Cancelled A Few Days Before The Next Bill CycleOn September 5th, I changed my internet plan from a 120Mbps plan, which I currently pay $52 before …
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Default PasswordHi, What is the default password for router when visiting: http://192.168.0.1/webpages/login.html?…
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If I switch from my current provider to Fizz for internet do they have to change the outside cableIf I switch from my current provider to Fizz for internet do they have to change the outside cable
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New Internet planHello, I have an internet plan now. But I want to upgrade to a plan with faster speed and lower mon…
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Wi fiCertains de mes appareils ne se branchent pas sur internet mais d'autres oui, pourquoi?
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No Internet H2ZHello, yesterday I moved into my new place and selected self instalment. My internet worked perfect…
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Having 2 different address on the same account ?Hi all ! i am currently paying for my dad's internet, he has his own modem at his place and all..…
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Fizz Internet modem compatibility with own routerI currently have service with another provider, with a V1 modem (gray box) connected to my UniFi Dr…
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wrong shipping and billing addressI wrote the wrong shipping and billing address, how can I change it?
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