Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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New Connection but not coaxial outletBefore I ordered a home internet, I explained to the fizz customer agent that I do not have coaxial… -
How can we contact support?It has been 7 days since my initial chat has started. It will not connect to an agent and I am havi…
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Modem wifi not workingHi basically i have my modem who i just got not even a month ago. There’s was a storm i believe but…
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My home internet often disconnectsMy home internet often disconnects 3-4 times a day since last 2 weeks and I disconnected the power …
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My internet connection has been downNo WAN IP Address
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Wifi not workingHello, I have the same problem and was wondering if anyone ever got fizz to fix the problem as I am…
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Why Can't I Access My Router's Settings Page?Hi everyone, I'am facing trouble shoot to access my router's settings page through the default IP …
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I currently have home internet. Can i move my modem to my new home with the same internet accountTo make transfer modem while moving
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internet keep shutting down.My modems keep turning the ethernet off. The wifi signal is still on, but the password changes agai…
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How can I access my Internet consumption?I would like to know how much Internet I use in a day and I haven't been able to find anything on i…
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Can the Internet upload speed go over 50mbps?I am not aware if there is a higher speed than this without the need for fiber optics. -
A new cable for a fiber portSo yesterday I move into a new apartment. When I tried to set up the internet I noticed that the fi…
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Is this common to wait for an hour to get reply from online helpit’s really frustrating and bad way to deal your customers in this way. I was waiting for a reply f…
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Internet plan changeHi, I opened a ticket but have not gotten a response. So I’m trying my luck here. Is it possibl…
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CANCEL INTERNETHi, pls advise how can I cancel my internet at home. I am going to Europe for a while. Regards, … -
Internet too slowI have internet with Upload: 50 Mbps and Download: 400 Mbps. It is very slow and sometimes stop wor…
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Where is technician????????I had the appointment for today from 12 P.M to 5 P.M. It's 6:27 P.M now so where's your technician?…
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Internet is not working after resettingWhen i woke up on Friday my internet was gone. I called customer service and did all the things. Af…
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Speed of Internet!hi! i am wondering how to check a speed of my internet with Fizz!? Lately it became super slow! Tha… -
EXCHANGE/REFUND or TECHNICIEN REQUEST due to the malfunction of the modemHello, I'm writing to request an exchange or a technicien appointment request due to the malfunc…
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Why, every day i have almost daily internet disconnects?Why when I had only 200 mb the connection speed was stable and I never had any problems, Not long t…
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Internet down since this morningMy internet has been down since this morning. I tried everything to reboot it (disconnected the cab…
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My internet was down for more than 2hrs. I tried to reboot it,but it wasn’t working.Missing down load Light and @ light. Do not know what happened?
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Internet Down ?Hello ! I rebooted many time my modem and I have no internet since this morning. I'm the only on…
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Activation pending for internetPlease, I need help from a fizz employee to open a ticket or do something on their end to escalate …
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