Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How do I contact Fizz support?I have tried on multiple devices (phone, laptop, desktop) on multiple browsers (firefox, chrome, ed… -
What is the best way to extend 5Ghz from Fizz RouterGood day, My fizz router is located in a room on the first floor. My TV is on the ground floor. I a…
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Bonjour comment trouver mon code promos svp?bonjour comment trouver mon code promo svp ?
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Adding second address to existing accountIs it possible to add a secondary internet line to a different address under the same account?
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Curious about your bufferbloat with default Fizz routerHello, would you please run this bufferbloat test and paste the screenshot of the result on this th… -
Technician didn't comeHello All, Genuinely amazed at how unprofessional things are here. I moved apartments yesterday and…
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To simply disable wifi on Fizz modem/routerI just wanted to disable the wifi on the Fizz modem/router because I only use/want the ethernet con…
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Modem reinstall problem in my new apartment?I shifted to new home and i have started to install the model. But, initially the lights were on. B…
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Fizz issue, left without internet for a week (ongoing) and working from home.Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for …
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How to I replace my modem?I have been having problems with my fizz modem. Connection drops several I have had it for 4 years.…
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Changing my wifi password at home problemI want to change the new password for my wifi password at home but I don't understand what is "…
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no internet after movingWe recently moved to a different address, a technician came and setup the modem and said everything…
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live chat unclickablelive chat unclickable, I tried to solve the transfer issues so many times, it seems nothing could w…
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Data network showing "e" instead of LTEHello, everything was working great until today when my data us showing as "e" instead of… -
Modem password has changedHi, Quick note for future self-installer: The password for the modem (at 192.168.0.1 or through the…
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Speedtest my connection and only got 100/30 but I should have 400/50Hi, I just installed my new Internet with Fizz. I activated the modem and after I switch off the pa…
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400Mbps/50Mbps are really 240Mbps/53MbpsMy service should be 400Mbps download since a few days ago when my new speed plan started. Instead …
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Random disconnectionI have a random disconnection. The modem loses the WAN connection from time to time, sometimes onc…
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My wifi modem does not seem to be connected to the signal after installing.My wifi modem is not connected to the signal for some reason even after trying to install it into v…
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Silly question: switching from Videotron to FizzMy contract with Videotron is ending at the end of August and I'm planning to switch to Fizz. Due t…
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Fizz TV. Just saying!Back in July 2023, I inquired about Fizz potentially adding a TV service, and it appears they are i…
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Just activated Fizz Internet getting 100 MBPS instead of 400 MBPSDoes anyone have a similar issue and how did you resolve it?
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Very slow internetI have just received my FIZZ box and plugged it in. I get internet, but whether on wifi or directly… -
Wifi disconnectI cannot connect to the internet (it has been 5 hours, now) but the wifi icon and modem lights r on
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Thinking to switch to FizzHi guys, I'm tempting to switch to Fizz for internet, I've been with Fizz for mobilty but not for i…
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I do not have a coax cable. Will you provide one and install it?I do not want to start paying right now, since nothing has been installed yet. I cannot use the Int…
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Modem down overnightI just got my new modem activated yesterday. Everything was working fine. Then around midnight, I l…
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Install and activate at different addressHi, Not sure if answered already since I couldn't find it. I am currently a mobility customer and …
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Trying to reactivate a modem after a year of deactivation and keeping the modem, moving request failTrying to reactivate a modem after a year of deactivation and keeping the modem, but the moving req…
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free month when?I just saw fizz now offering the 940 plan, so I went for it. Now I just read the fine print, did I …
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