Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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New home Internet planHi, I ordered a new home internet plan and it said modem included, However, I see an invoice of $50… -
Internet - Public Dynamic or Static IP?Hello there, Just thinking about changing my ISP. Got a couple of questions if you don't mind: 1… -
My internet speed is extremely slow.The Internet speed is extremely slow from yesterday. please help.
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Plan change did not take effectjust seeing if anyone can help or if this has happened to others: I submitted a plan change for …
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Internet down July 24 2024Hello, I noticed recently the fizz internet for my home has been unstable, it was down around 10am …
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When is Fizz Internet Coming to BCDoes anyone have any idea on when Fizz will be bringing internet services to BC? -
Internet constantly cuts out, and when it's on it's slowInternet cuts out all the time, it's down more often than it is working. When it's working, it's sl…
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Internet drops at nightHi everyone, I hope all is well! I was wondering if I'm the only who has Internet issues pretty muc…
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lost internetmontreal dt, just lost internet
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Telegram and Webtoon media occasionally doesn't load or load super slow over Fizz Home InternetAdmin again didn't read all discussion again and just closed previous one! I've contacted support a…
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Fizz blocking Quad9 Private DNS?I've been using Quad9 DNS servers for months without any issues. Today July 18th around 4 am I chec…
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Trying to put a new router in bridge mode but cannot find "Gateway"Hi, I bought a new router as my Fizz modem signal was too weak is various areas of my condo. I foll…
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Fizz Internet outage on Jul-18-2024 @ 5:00PPower and cable connections are re tested and ok. Access was working until yesterday night. Anybod…
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No internetSo I just got my new modem the vidéotron guy was here he set up the câbles and all and I installed …
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Why is it taking so long to get an answer?Hi, I have the ticket number 293855 and I haven’t received any updates since more than 24 hours a…
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Telegram and Webtoon media occasionally doesn't load or load super slow over Fizz Home InternetContinuing discussion that Whizz closed. It is still not working and his scan shows "470.8/57.…
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Internet connectionDear Fizz, My internet connection is not working. It just cut out suddenly. I followed all steps …
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Telegram and Webtoon media occasionally doesn't load or load super slow over Fizz Home InternetTelegram and Webtoon media occasionally doesn't load or loads super slow over Fizz Home Internet fr…
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Need a technicien?I moved on March 17th and we are July 15th and need someone at FIZZ to make an appointment with a …
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My modem is not provisioned despite being activated, what do?I'm a Videotron tech who made the switch to Fizz. My signal is good and the modem is getting RX and…
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Having trouble with my modem installation, support still hasn’t answeredI installed my modem today. All lights are fine and the wifi works but I cannot connect to the inte…
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My internet should be working but none of my devices pick it upAbout five days ago my internet completely stopped working. The lights on the modem say it should b…
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Please helpI received my modem today, i followed all the steps, all the lights are fine, but i still don’t hav…
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Home internet installation not working, upstream and downstream lights are flashing.Hello, I received my modem around 2 hours ago. I followed the steps exactly as described on t…
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Modem ActivationHello, I received my modem and installed via instructions then realised that my address was wrong …
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