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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Converting Fiber to cable and pluging it into the fizz modemHi! Just wondering, I just saw a post where someone says the modem connects only to cable. I'… -
Just installed my wifi modem but the speed are ultra lowI have reset it twice, connected my laptop to it via wired, tried different computers and cell pho…
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Is the Fizz modem Wi-Fi even capable of delivering the new highest speed of 940 Mbps?I just switched to 400 Mbps and it seems I need to be fairly close to the modem to get the full spe… -
Internet planI have the 30 MB plan, that at one point was upgraded to 60 MB plan because there was a promotion t…
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Internet PricingIt seems now there are updated prices for the 3 internet speeds: 30/10 Mbps: $35 200/30 Mbps: $44 4… -
WIFI connection problemHello, I have a problem with my Wi-Fi connection. It has been 2 days that the status and upload li…
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I paid for 400M speed. Why now only 50M?We just use Fizz today. But we found the speed is too low. We paid for 400M. actually now is only 5…
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Is there any Fizz home internet service, tailored for streamers?The fastest plan with the fastest upload speed I can find on Fizz page, is the: 400Mbps down / 50Mb…
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No tengo internetYa le intente de todo. Cambie el coaxial cambie el cable de corriente logré entrar ala configuraci…
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i wanna know if this internet providor is reliableReliable meaning the price remains the same or goes down and has no hidden fees or contracts etc...…
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Billing Cycle & paymentsHi, I just scheduled an appointment to install Fizz for the 8th of July. I noticed that Fizz alre…
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Lost network service for a day！！！Lost network service for a day！！！
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I can't apply my RewardsI have a Reward dollar for my internet plan and 1GB for mobile plan, but no matter what I do, it do…
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Why fizz is not offering static IP service ?Why fizz is not offering static IP service ? Need this service in order to be able to host a perso…
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Which web browser works well with the Fizz web site?I created an account and logged in. But when I try to click on Internet → Our Plans and then 'Next…
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internet downMy internet down for no reason and I can not find the Live Chat customer service
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Why Fizz doesn't care about their customersHello everyone, I'm having a serious issue with FIZZ and I'm looking for advice. Here's the situ…
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Modem connection: RJ11 to CoaxI recently moved and I would like to order the Fizz Internet. The instructions says to plug the coa…
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Fizz to new addressHello fizz people! I have a friend who wants to sign up for home internet with Fizz. She was almost…
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How can I block a website?Greetings, How can I block on website (ex: YouTube) with the Fizz router? Thank you
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Reduction for the 400Mbps planInternet at 400 Mbps is entitled to a price reduction from $49 to $45. Now, the 200 Mbps package is…
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Internet connection freezes every few minutesIn Montreal, have been using Fizz for awhile with few issues. For the past week, the internet conne…
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Access to router admin is not secureGreetings, I noticed that accessing my router the link is not secure (HTTP). This does not seem sec…
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Slow Download Speed Despite Expected Bandwidth: Signal Quality Check NeededHello, The download speed is well below that of my plan. Various speed tests show a download spe…
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Internet Speed super slow, regardless of 400MbpsHello, I've been experiencing for a while that my internet speed is super slow. It's 4 times less …
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My wifi keeps going offlineMy wifi keeps going offline where the @ signal just doesn’t appear and it keeps happening everyday …
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Connection to 192.168.0.1 ipHi, I'm not able to connect to <a href="https://192-168-0-1ip.uno/">192.160.0.1<…
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How long does it take to replace a modem?So I asked several CS reps over different messengers but they all tell me that the technician will …
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Home internet down in MontrealThere was a power outage yesterday, the lights blinked for a second then the internet stopped worki…
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Why does it say I missed my appointment when the installer never showed up?I waited at my apartment all day for the installation, I just looked at my status and it says I mis…
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