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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why Fizz doesn't care about their customersHello everyone, I'm having a serious issue with FIZZ and I'm looking for advice. Here's the situ… -
Modem connection: RJ11 to CoaxI recently moved and I would like to order the Fizz Internet. The instructions says to plug the coa…
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Fizz to new addressHello fizz people! I have a friend who wants to sign up for home internet with Fizz. She was almost…
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How can I block a website?Greetings, How can I block on website (ex: YouTube) with the Fizz router? Thank you
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Reduction for the 400Mbps planInternet at 400 Mbps is entitled to a price reduction from $49 to $45. Now, the 200 Mbps package is…
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Internet connection freezes every few minutesIn Montreal, have been using Fizz for awhile with few issues. For the past week, the internet conne…
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Access to router admin is not secureGreetings, I noticed that accessing my router the link is not secure (HTTP). This does not seem sec…
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Slow Download Speed Despite Expected Bandwidth: Signal Quality Check NeededHello, The download speed is well below that of my plan. Various speed tests show a download spe…
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Internet Speed super slow, regardless of 400MbpsHello, I've been experiencing for a while that my internet speed is super slow. It's 4 times less …
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My wifi keeps going offlineMy wifi keeps going offline where the @ signal just doesn’t appear and it keeps happening everyday …
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Connection to 192.168.0.1 ipHi, I'm not able to connect to <a href="https://192-168-0-1ip.uno/">192.160.0.1<…
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How long does it take to replace a modem?So I asked several CS reps over different messengers but they all tell me that the technician will …
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Home internet down in MontrealThere was a power outage yesterday, the lights blinked for a second then the internet stopped worki…
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Why does it say I missed my appointment when the installer never showed up?I waited at my apartment all day for the installation, I just looked at my status and it says I mis…
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Any one else’s modem randomly reboot?My Fizz modem randomly reboots on its own. All the lights are off and come back on as if I power cy…
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What happened to the option of running a speedtest from ISP to Modem ?What happened to the option of running a speedtest from ISP to Modem ?
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Home internet downHi our home internet has been down in Montreal for the past 24 hours. I’ve unplugged and replugged …
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Internet in OntarioI had home internet with Fizz when I previously lived in Quebec and loved it. I see mobile services…
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Reward slots for Mobile and InternetIf I have a mobile plan with Fizz with three upgrade slots that are all in use (mobile data and reb…
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Home internet TorontoIs there an estimate for when home internet will be available for the Toronto area?
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internet speedI apply for400 internet speed, but it does not commit and I am nit able to contact any agent to c…
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Changed modemHi, A technician came to replace my fizz modem and he set it up on his own phone and now I can't a…
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No internetsince 11:14 am all my internet 🛜 gone :( I redid everything from new , reset modem , disconnected …
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Real internet speedOrdering the 200 / 30 Mbps plan. Is this a minimum speed or maximum speed for download / upload?
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The WiFi has been working on and off! How do I fix this permanently?hi, For the past two weeks the WiFi has been working on and off. The lights from the modem are lig…
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Internet 10Mbpscurrently have internet 10mbps for $30 but the system says we're paying $35. We have $4 rebate. The… -
How to fix slow modem?Modem is slow and randomly cuts out. I unplug from the wall - wait 30 seconds - replug and modem is…
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Internet down for almost two hours now.I have been without internet for almost 2 hours now… I tried chatting with an agent but the chat ic…
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4year internet plan MORE expensive than the current plan?? NO REFUND????My current internet plan is 49$/month for 100MBPS (I signed up 4 years ago) However, plan rates …
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confusing adsI saw their ads on youtube https://www.youtube.com/watch?v=ZfoPc5hk6xk Is the coax cable need to b…
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