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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No internet accesshello, Like a few others, I don’t have internet access with my new modem. I followed all the steps,… -
Internet is down this morningThe Internet is down this morning , been 2 hours now ( South shore of Montreal ) ? Anyone else ?
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Internet downsince the time power outage has been resolved in Brossard, my fizz internet is down. I only see dow…
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Fizz TV requires you to be home?I recently subscribed to Fizz TV. While trying to watch something from my phone, I get a message sa…
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Fizz doesn't seem to give me the speed I pay for.Hi there, I'm actually paying for 400 Mbps download, 50 Mbps upload. I'm plugged with a brand new C…
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HOME WIFI NOT WORKING AND CHAT SUPPORT NOT WORKING1)Home internet DNS error since july 4 8pm, fix asap. 2) Fizz email xxxxx@gmail.com account id is x…
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Unable to apply my new 2$ bonus to my internet planHi, I had a total of 5$ bonuses on my plan: Slot 1: 2$ Slot 2: 2$ Slot 3: 1$ As I reached level 6…
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No Coaxial Port in my new apartmentI have no coaxial port in my new apartment, can I have an installator to place one?
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Try to connect to modemHi, Since 5pm I’ve been trying to connect my wifi and Im still unable to do it. I activated my pl…
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No internetTell me why the internet is not working
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Upgraded our internet on the 2nd and now we have no internet.We just upgraded our internet and yesterday morning the internet died and the modem had a red ring …
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Internet fizz modem won't finish initalizingThis modem is never finishing the searches for download and upload frequencies and I'm in a chat wi…
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Download and Upload Blinking and can't connect to the InternetHi, can someone help me. The modem was delivered this morning and I already completed the set up…
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I received my modem this morning but i can't access internetThe upload and download are blinking but there is no access to internet.
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How do I contact Fizz support?I have tried on multiple devices (phone, laptop, desktop) on multiple browsers (firefox, chrome, ed…
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What is the best way to extend 5Ghz from Fizz RouterGood day, My fizz router is located in a room on the first floor. My TV is on the ground floor. I a…
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Bonjour comment trouver mon code promos svp?bonjour comment trouver mon code promo svp ?
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Adding second address to existing accountIs it possible to add a secondary internet line to a different address under the same account?
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Curious about your bufferbloat with default Fizz routerHello, would you please run this bufferbloat test and paste the screenshot of the result on this th… -
Technician didn't comeHello All, Genuinely amazed at how unprofessional things are here. I moved apartments yesterday and…
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Modem reinstall problem in my new apartment?I shifted to new home and i have started to install the model. But, initially the lights were on. B…
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Fizz issue, left without internet for a week (ongoing) and working from home.Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for …
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How to I replace my modem?I have been having problems with my fizz modem. Connection drops several I have had it for 4 years.…
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Changing my wifi password at home problemI want to change the new password for my wifi password at home but I don't understand what is "…
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no internet after movingWe recently moved to a different address, a technician came and setup the modem and said everything…
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