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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I received my modem today but there is no signalI received my modem today, but despite several repeated attempts, there is no signal. Even from the… -
Why is my modem not workingMy modem was delivered today. I followed the instructions by hooking up the coaxial cable. Then plu…
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New Activation - No InternetI just installed the modem and activated it as per instructions. The download and upload light keep…
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Wrong addresshello , so i recently moved to a new apartment , and i subscribed to fizz home internet , but i t…
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Slow download service afterThis evening I installed the Fizz modem/router into my home with what should be 400/50 service, and…Answered Closed 00ug5am2z6QxzkcvT697 48 views 3 comments 0 points Most recent by Kejinsan CODE VB5UM
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Visita técnicaHola mi modem de internet no se logra conectar a la red, como puedo solicitar una visita técnica?
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changed mobile planI changed my mobile plan couple days ago, I received the confirmation and appeared that it will be …
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So I just installed internet, and it’s not really working. Kinda disappointed.Hello all, Before anyone answers with what is usually answered. I followed all steps and trouble…
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How can I speak with someone regarding issues for the installation of the wi-fi modem?Yesterday, I tried contacting someone and received an answer two hours later when I was unavailable…
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Modem installation not working.I got my new modem on Wednesday and tried installing it today. After connecting the power cable ans…
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Wifi not activatingi got my modem yesterday and i started tge activation process but it seems that the download upload…
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Technician did not come - Costumer Support not answeringI had an appointment to receive a technician (to install an internet modem) today. I was told they …
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Technician did not comeMy granddaughter set up the home internet for me. The scheduled appointment date is Friday July 5th…
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Internet setup not working-limited optionsHi. Just moved into a makeshift studio for a short-term stay while transitioning elsewhere. There …
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New router says connected but no internetI followed all the steps that the technician told me to set up the router and I can connect to the …
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Need Help Installing new Coaxial Port in Old ApartmentHi, I just moved to an older apartment and received my modem a couple of days ago. I followed the…
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Internet Outage Montréal south shoreAnyone else on the south shore of Montreal have no home internet after the power outage last night?…
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No internet access after technician visitI had a modem dropped off by a technician yesterday and the modem will connect to my computer but i…
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@ and arrow going up missingOn my modem, the @ and the arrow that goes up won't show up/light up. Yesterday there was a power o…
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Fizz internit is not workingDoes anyone know how to reach fizz. My internet is down after an electric outage. Now everything is…
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Wifi down for 24h +My downstream button is blinking, i tried rebooting, disconnecting the cable, nothing works. I trie…
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It is 7pm. Fizz internet still down. The power is backAny one has the same problem?
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Update prices removes the upgradesHi Guys, I want to know if I see a price update available for my plan and if I opt for the the pri…
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No internet accesshello, Like a few others, I don’t have internet access with my new modem. I followed all the steps,…
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Internet is down this morningThe Internet is down this morning , been 2 hours now ( South shore of Montreal ) ? Anyone else ?
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