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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I was with FIZZ but with my neighborAns i have my own internet connection since the 6th, and since i user FIZZ, it always connect but w… -
Help. I can't find any coaxial socket into my home.Hi, everyone. When I ordered my service, the system allowed me to choose Sefl-Installation, so …
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incorrect passwordHello there, I just installed my modem and completed the first 4 steps, but at step 5 I was stuck …
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I ordered my sim card august 21 and its been 16 days including long weekendmy sim card never arrived and it never gave me a choice of express shipping with tracking number wh…
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No internet / mobile data (while on phones)Waking up from a nap after work I realized that both my internet and my LTE weren't working properl…
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5g network is very instable / no internetI'm using a TP-Link WiFi 6 AX3000 PCIe WiFi Card Archer TX55E, which was working for some time but …
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Any timeline of home internet availability in Toronto?Any inputs are highly appreciated!
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No internet or blue light on modem even after reset, help?Hello, today my internet shut down. No blue light on modem even after resets. On the wifi scr…
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What to do to make Fizz router compatible with fibre?Hello, i received my Fizz router today and i found out it's not compatible with the fiber box that …
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Cannot connect my Blink module to the fizz routerI created 2 separate networks 2.4 and 5g, since my Blink Module only works on a 2.4ghz. Still, sinc…
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Can I use fiber (another provider) with Fizz?I am with another now for my home internet. My modem uses Fiber. I am considering switching to Fiz…
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Abysmal speed in southshoreI pay for 40mbs and I'm getting 3 to 7 mbs - I work from home. This is horrible. Is there an outag… -
internet not working montrealThis morning my internet shows as "connected" and "no internet access". The dow…
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very low signalpls. let me know if you have the new modem cause my modem its very low signal
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No wifi in VerdunHello, I know I'm not the only one, I know it's in the hand of technicians, but please stop tellin…
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my iphone 11My phone running on iOS 17.6.1 but cannot make calls. Rebooted but still unable to make or receive…
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No WI-FI??????My technician recommended we install the router downstairs? Wayyyy toooo often I'm sitting either i…
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signing up timinghello! i was wondering if anyone could suggest the best timing to use when signing up to fizz inter…
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What do I do? - MovingI recently got hooked up with Fizz. I am now moving to a different address that is in their service…
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super slow inernet speed while raining!Is somebody has the same probleme? Super slow speed of Internet while it's raining outside!I could… -
Is the client service faster in English ?Hello , how can I switch the current chat session to English... I started with a question yesterday…
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No connection in Verdun MTL??Hi all first tine caller here- been out of internet service for 6 days now - been told via copy p…
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internet interruption occurred every day!In the past month, there have been several brief network interruptions every day. These interruptio…
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New Connection but not coaxial outletBefore I ordered a home internet, I explained to the fizz customer agent that I do not have coaxial…
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How can we contact support?It has been 7 days since my initial chat has started. It will not connect to an agent and I am havi…
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