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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Upgraded our internet on the 2nd and now we have no internet.We just upgraded our internet and yesterday morning the internet died and the modem had a red ring … -
Internet fizz modem won't finish initalizingThis modem is never finishing the searches for download and upload frequencies and I'm in a chat wi…
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Download and Upload Blinking and can't connect to the InternetHi, can someone help me. The modem was delivered this morning and I already completed the set up…
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I received my modem this morning but i can't access internetThe upload and download are blinking but there is no access to internet.
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How do I contact Fizz support?I have tried on multiple devices (phone, laptop, desktop) on multiple browsers (firefox, chrome, ed…
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What is the best way to extend 5Ghz from Fizz RouterGood day, My fizz router is located in a room on the first floor. My TV is on the ground floor. I a…
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Bonjour comment trouver mon code promos svp?bonjour comment trouver mon code promo svp ?
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Adding second address to existing accountIs it possible to add a secondary internet line to a different address under the same account?
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Curious about your bufferbloat with default Fizz routerHello, would you please run this bufferbloat test and paste the screenshot of the result on this th… -
Technician didn't comeHello All, Genuinely amazed at how unprofessional things are here. I moved apartments yesterday and…
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Modem reinstall problem in my new apartment?I shifted to new home and i have started to install the model. But, initially the lights were on. B…
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Fizz issue, left without internet for a week (ongoing) and working from home.Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for …
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How to I replace my modem?I have been having problems with my fizz modem. Connection drops several I have had it for 4 years.…
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Changing my wifi password at home problemI want to change the new password for my wifi password at home but I don't understand what is "…
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no internet after movingWe recently moved to a different address, a technician came and setup the modem and said everything…
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live chat unclickablelive chat unclickable, I tried to solve the transfer issues so many times, it seems nothing could w…
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Data network showing "e" instead of LTEHello, everything was working great until today when my data us showing as "e" instead of… -
Modem password has changedHi, Quick note for future self-installer: The password for the modem (at 192.168.0.1 or through the…
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Speedtest my connection and only got 100/30 but I should have 400/50Hi, I just installed my new Internet with Fizz. I activated the modem and after I switch off the pa…
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400Mbps/50Mbps are really 240Mbps/53MbpsMy service should be 400Mbps download since a few days ago when my new speed plan started. Instead …
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Random disconnectionI have a random disconnection. The modem loses the WAN connection from time to time, sometimes onc…
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My wifi modem does not seem to be connected to the signal after installing.My wifi modem is not connected to the signal for some reason even after trying to install it into v…
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Silly question: switching from Videotron to FizzMy contract with Videotron is ending at the end of August and I'm planning to switch to Fizz. Due t…
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Fizz TV. Just saying!Back in July 2023, I inquired about Fizz potentially adding a TV service, and it appears they are i…
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Just activated Fizz Internet getting 100 MBPS instead of 400 MBPSDoes anyone have a similar issue and how did you resolve it?
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