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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Weak signalHello everyone i have fizz for the last three years and the signal in my office and bedroom is real… -
Scheduled move for internet, but no network connection at new address.Hi, I scheduled a move to move my internet to a new address (since Im moving) 2 weeks ago. Now, …
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Modem activationAfter receiving my modem, i activate it. But the speed about 0.9 mbps. I turn it off and on but not…
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Question before switching to Fizz InternetHi! I'm interested to get the 400mbps/50mbps but I have some questions. 1) I'm currently with Her…
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Does anyone know if I can lay the modem/router on its side instead of standing up?I want to lay the modem/router on its side but not sure if that will cause any issues
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Symmetrical Internet in the future?What is the possibility of fizz offering symmetrical internet in the future? Are the current upload…
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Is Fizz planning on adjusting their current speeds and pricing?I was wondering if they will offer 1Gbps and lower the prices of the other speeds in consequence. T…
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Why is Fizz using Planete Courrier for deliveries?Hello, I would like to share the negative experience I had with the carrier Planete Courrier, u…
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Enable residential gateway functionI have disabled by error. How can enable residential gateway function. I don’t have internet at hom…
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Connection to 192.168.0.1Hi, I'm not able to connect to 192.168.0.1 to enable my wifi. Only the ethernet works. Thanks
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am I the only one to find the router setup web app garbage?either on safari or google chrome the admin webapp of the router is so frustrating to use. you clic…
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Home Internet - Technical IssuesMy home internet keeps disconnecting at random times during the day, for no apparent reason. When I…
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two-month free internet perks, but only one can be activatedI got two months of free internet perks. So I switched my home internet to Fizz. Before I switched,…
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Port forwarding won't work with UDPHi / Bonjour I'm trying to create a local VPN server on my machine. To do so, I want to open po…
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Internet downHello, My modem has a blinking download light but no upload. Could there be maintenance in my area…
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Configure Google Domains DDNSHi, I would like to configure a DDNS provider on my Fizz router, I have a registered domain on G…
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Can I use helix modem with fizz?My fizz Modem is not working, I already reported fizz but It looks like they will not come anytime …
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Can't look up addressI asked this a few days ago, and for some reason it was closed before it was answered correctly. I'… -
Internet doesn't have the applied speedDear Forum, my internet plan is 60 Mbps (coaxial) but sometimes I see freezes. And the modem restar…
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How can I change my wifi password?Hi, I bought a geeni security camera and it refuses my wifi password because it’s over 20 character…
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Can't look up addressI wanted to check Fizz Home Internet availability at an address. However when I click "Interne…
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How to get a refundI sent my modem in the mail before the 27th (due date) and was still charged the 250.00 plus taxes …
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I updated my home internet plan and now internet doesn't workI updated my home internet plan and now internet doesn't work! What needs to be done? I re-start…
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Internet down?The status page says everthing works : https://fizz.ca/en/faq/status-services But my modem can't…
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When I get a Tavel plan for example to go to the us why am I unable to make calls and send texts?I recently travelled to LA and so I got myself a travel plan but was unable to send text messages o…
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Qualité du réseauMa connexion wifi ne fonctionne pas correctement je ne peux pas me connecter et avoir une connexion…
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Will my current rewards/rebates be usable if I change to a new internet plan?I currently have rebates applied to the monthly price of my internet plan. I would like to change t… -
My internet is down, i have restarted my modem but still no internet.Can you look in my account and see if there’s maintenance in my area that interfere with my interne…
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Upgrade internet speed failedI received an email from Fizz that says: The changes you submitted for Home Internet plan associat…
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Why is my Internet speed so slow?My internet speed is extremely slow. It was about 20 Mbps for all of my devices and one PC was even…
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