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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Abysmal speed in southshoreI pay for 40mbs and I'm getting 3 to 7 mbs - I work from home. This is horrible. Is there an … -
internet not working montrealThis morning my internet shows as "connected" and "no internet access". The dow… -
very low signalpls. let me know if you have the new modem cause my modem its very low signal
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No wifi in VerdunHello, I know I'm not the only one, I know it's in the hand of technicians, but please s…
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my iphone 11My phone running on iOS 17.6.1 but cannot make calls. Rebooted but still unable to make or receive…
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No WI-FI??????My technician recommended we install the router downstairs? Wayyyy toooo often I'm sitting eit…
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signing up timinghello! i was wondering if anyone could suggest the best timing to use when signing up to fizz inter…
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What do I do? - MovingI recently got hooked up with Fizz. I am now moving to a different address that is in their service…
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super slow inernet speed while raining!Is somebody has the same probleme? Super slow speed of Internet while it's raining outside!I … -
Is the client service faster in English ?Hello , how can I switch the current chat session to English... I started with a question yesterday…
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No connection in Verdun MTL??Hi all first tine caller here- been out of internet service for 6 days now - been told via copy p…
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internet interruption occurred every day!In the past month, there have been several brief network interruptions every day. These interruptio…
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New Connection but not coaxial outletBefore I ordered a home internet, I explained to the fizz customer agent that I do not have coaxial…
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How can we contact support?It has been 7 days since my initial chat has started. It will not connect to an agent and I am havi…
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Modem wifi not workingHi basically i have my modem who i just got not even a month ago. There’s was a storm i believe but…
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My home internet often disconnectsMy home internet often disconnects 3-4 times a day since last 2 weeks and I disconnected the power …
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My internet connection has been downNo WAN IP Address
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Wifi not workingHello, I have the same problem and was wondering if anyone ever got fizz to fix the problem as I am…
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Why Can't I Access My Router's Settings Page?Hi everyone, I'am facing trouble shoot to access my router's settings page through the d…
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I currently have home internet. Can i move my modem to my new home with the same internet accountTo make transfer modem while moving
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internet keep shutting down.My modems keep turning the ethernet off. The wifi signal is still on, but the password changes agai…
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How can I access my Internet consumption?I would like to know how much Internet I use in a day and I haven't been able to find anything…
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Can the Internet upload speed go over 50mbps?I am not aware if there is a higher speed than this without the need for fiber optics. -
A new cable for a fiber portSo yesterday I move into a new apartment. When I tried to set up the internet I noticed that the fi…
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Is this common to wait for an hour to get reply from online helpit’s really frustrating and bad way to deal your customers in this way. I was waiting for a reply f…
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