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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Home internet down in MontrealThere was a power outage yesterday, the lights blinked for a second then the internet stopped worki… -
Why does it say I missed my appointment when the installer never showed up?I waited at my apartment all day for the installation, I just looked at my status and it says I mis…
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Any one else’s modem randomly reboot?My Fizz modem randomly reboots on its own. All the lights are off and come back on as if I power cy…
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What happened to the option of running a speedtest from ISP to Modem ?What happened to the option of running a speedtest from ISP to Modem ?
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Home internet downHi our home internet has been down in Montreal for the past 24 hours. I’ve unplugged and replugged …
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Internet in OntarioI had home internet with Fizz when I previously lived in Quebec and loved it. I see mobile services…
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Reward slots for Mobile and InternetIf I have a mobile plan with Fizz with three upgrade slots that are all in use (mobile data and reb…
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Home internet TorontoIs there an estimate for when home internet will be available for the Toronto area?
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internet speedI apply for400 internet speed, but it does not commit and I am nit able to contact any agent to c…
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Changed modemHi, A technician came to replace my fizz modem and he set it up on his own phone and now I can't a…
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No internetsince 11:14 am all my internet 🛜 gone :( I redid everything from new , reset modem , disconnected …
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Real internet speedOrdering the 200 / 30 Mbps plan. Is this a minimum speed or maximum speed for download / upload?
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The WiFi has been working on and off! How do I fix this permanently?hi, For the past two weeks the WiFi has been working on and off. The lights from the modem are lig…
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Internet 10Mbpscurrently have internet 10mbps for $30 but the system says we're paying $35. We have $4 rebate. The… -
How to fix slow modem?Modem is slow and randomly cuts out. I unplug from the wall - wait 30 seconds - replug and modem is…
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Internet down for almost two hours now.I have been without internet for almost 2 hours now… I tried chatting with an agent but the chat ic…
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4year internet plan MORE expensive than the current plan?? NO REFUND????My current internet plan is 49$/month for 100MBPS (I signed up 4 years ago) However, plan rates …
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confusing adsI saw their ads on youtube https://www.youtube.com/watch?v=ZfoPc5hk6xk Is the coax cable need to b…
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Problem with internet1st my tv said no internet connection and no its just black, please advise
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HiI tried turning on my tv after 10pm and it says no connection. Is there a problem? Thx
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Kids mentioned that internet is not working smoothlyHi all, Kids have complained that service is not very much stable and it is varying and sometimes n…
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Anybody else has issues getting onto Steam's website?From my computer (both Windows and Linux), from my Steam Deck, from my phone and my tablet, I get t…
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Have you ever had to deal with the horrible customer service?I purchased a Fizz internet plan last month and have been regretting it every day (literally). The …
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Pre-order Fizz, lower price, haven't activated modem yetHi! I ordered a plan effective for may 1st. Since I'm moving, the modem will be delivered to the n…
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Internet connection dropping with multiple devicesHello, New service, I just installed the wifi router yesterday, followed procedure and everything w…
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