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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No blue lights on the modemHi, starting 8pm today, I lost my internet. I see the wifi but without any connection to it. I've… -
One month free internet?Is there any One month free internet ?
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Modem lights displayedHi, the FIZZ technician installed FIZZ but the internet is not functional. I suspect it is because …
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Multiple money upgrades but no slots... ???hey everyone! I have 4x 2$ upgrade for the internet... what's the point of that? Is there a way to …
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Internet not in serviceI live at Brossard, and my internet is not working since noon, anyone has same problem? Said "… -
How can I use my own router?I know that the provided modem is bundle of router and modem, but can I use my own ASUS AX58U Wifi …
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why is the fizz app telling me my password is wrong when in reality the password is correct ?why is the fizz app telling me my password is wrong when in reality the password is correct ?
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Internet speed chooseWhat the difference between 200 and 400? Is it worth it to pay $10 more to get 400? Can you feel th…
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Internet cutting out - yet againThis question is for the other user - since I know the team will just copy paste the same premade a…
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thisisabout internetcan i use the same router i had instaled when i singed up for fizz if i havent payed my monthly sub…
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Connection issues with devices within home in further range from the modemHi I have been experiencing connection issue in my home network. I have Hitron coda 4680 modem buil…
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Hello Fizz familyIf I need a technician to come at a specific time because of my availability how do I do that ?
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Unstable home internet connection since yesterday - BlainvilleHi, my home internet connection has been unstable since yesterday, never had that issue before (sin…
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Is there any technician to check the port if choosing self-installation?Hi, I searched the forum and social media and found many said that if choosing self-installation, t…
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Can the cusadmin password be different with that of Wi-Fi?Hi, As checking the password written in the modern, it's said that the cusadmin's password is the s…
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Hi there,Is the 6$ free on my internet plan permenant or could be changed any time?
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Funny answer from whizz about Losing internetGood day to every one if you follow my internet problem in last answer from Mr. Raul (whizz) make m…
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Why is it so difficult to get the modem delivered?They've attempted to deliver my modem twice and every time I'm within minutes of being out. Why can…
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Why my internet don't work in a certain part of Blainville??I work at a CHSDL in Blaiville and the internet doest'nt work!! It does'nt work at 100%... it lag …
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Lost internetWe've followed the trouble shooting processes several times, but there's still no internet. Is ther…
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Losing WIFI signal not far from the source?Hello, I was with videotron previously and since im with fizz I have problems with my internet. I w…
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How can I change the delivery date for the mordern?I have purchased Fizz's internet, using a one-month free perk, and it'll be delivered on one day. N…
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My first experienceHi first post here, So I've recently migrated both my mobile and Internet to Fizz and I've got to s…
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Is there any other supported modems other than Fizz's?The Fizz's modem was outdated right from its launch in the beta phase... I've never used its wifi, … -
What to do? Discount from upgrade won't registerHola - Received a 2$ rebate for my home internet which I activated (or at least thought I did) ove…
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I need a service callA repairman cut my internet cable and I'm not sure how to get a technician out to reinstall as your…
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internet cutting outDoes anyone experience their internet randomly cuts out for 5-10 mins?
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LOOSING INTERNET Goodbye to every oneThanks to every one who try to help me ,but after a year of problem's with internet disconnecting i…
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AllanI presently have the internet at 50$ per month with a 3$ rebate which comes to a total of 54$ taxes…
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Wanna know usage on unlimited home planHello, I would like to get an idea of how much data I have been using on my unlimited home Internet…
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