No internet

Hernando L.
Hernando L. Posts: 1 ✭✭
edited July 31 in Internet

Tell me why the internet is not working

Best Answer

  • Max_7Y1G2
    Max_7Y1G2 Posts: 616 ✭✭
    Answer ✓

    There could be several reasons why the internet is not working. It could be due to issues with your internet service provider, problems with your modem or router, connectivity issues, or even outages in your area.

Answers

  • BeakBird
    BeakBird Posts: 3,587 ✭✭
    https://forum.fizz.ca/en/discussion/2652226/no-internet

    Can you be a little bit more specific?

  • Whizz
    Whizz Posts: 23,047 admin

    Hello Hernando L. 

    Following my verification your payment for this month failed, so please try to manually process it by accessing your Fizz account -> My plans -> Proceed to payment.

    You also have the option to add another payment method and use it instead. To do so, access My settings -> Payment methods -> Add a new payment method. 

    More details regarding payment issues can be found here https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    As for the best answer, I assigned it to Max_7Y1G2  as he gave the closest answer to the issue.

    Feel free to contact us directly if you have other questions : https://fizz.ca/en/support

    Thanks for your kind understanding!

    Have a good rest,

    -Ingrid, Community Moderator 

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