Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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is there a way to setup the router to give the same ip address to my laptop?Hi, I have a laptop always connected to the network, I want to make sure its local ip address e.g.… -
Why my Visa card is not accepted , this card is valid and you don’t send me a code to activatePlease send me a code to activate my sims card. My phone is not functioning right now ! Or email …
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Hi, I have issues with a new internet installation.I have been trying to set up the Wi-Fi modem and it is not working. The @ symbol is off and the Upl…
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ModemHi. I have has my new modem now for the past week or so. When first installed everything was good a…
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One Month Free on your Internet Plan x2 + timingI have a Fizz mobile data plan but I don't have internet service. In "My Benefizz",…
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"Activate pending"I have installed the internet on last friday (10/4) , the configuration is ok,but I can't use…
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Recent internet disconnectionsHi , so from time to time , mostly out of the blue my internet will just randomly disconnect me but…
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What's the limit on the usb storageHi all, I have a raid enclosure that can go from 12TB up to 40TB. Can I connect this to the mode…
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Why is there a 3-5 times of no internet connection every day? Each time it lasts 5-6 minutes.Why is there a 3-5 times of no internet connection every day? Each time it lasts 5-6 minutes.
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I have the fizz home internet services for my two addresses. I checked my credit card statements andI found there are one payment is not matched with my two plans. It’s bigger amount than I ever paye…
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Why must I reboot the modem every 5 to 8 days?Hello, I have to often reboot my modem as my plugged in laptop is lagging, causing disconnections w…
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Why does my internet stop working more than once a day?I'm writing this because for a few months now my internet has been randomly stopping a few tim…
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Any Word on Internet in BC?Hi, loving Fizz as a mobility service so far, would love to expand to using their internet services… -
How to put on pause our internet plan?Hi! I have a question !How we can put our internet plan on pause ? Do we need to pay for it? If yes… -
Why does my home internet cut out 4 to 5 times a dayHome internet cuts out 4 to 5 times a day, why
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Wifi is slow for not reasonSo my Wifi has started to be very slow. When I try a speedtest, my speed is sometimes at 5 to 10 Mb…
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the internet wifi keeps disconnecting all the timesIt has been since the tecnique came to bring de FIZZ Modem ( by the way, he has to do nothing, beca…
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Is 75-90 high ping for work from home setup?Hello, for context i have WFH setup in Montreal connecting to LA machine. I stream media content fo…
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unable to activate the new iPhone 16 pro MaxHere is an interesting thing. I just received my iPhone 16 Pro Max. Since Fizz doesn't support…
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Ping to internet seems to be blockedHello, I have noticed that ping to internet is not working (see attached print-screen). Internet br…
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Has anybody been charged for a modem that has shorted out?They tell meThey tell me.I have to pay two hundred and twenty five dollars to have the modem replac…
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Cable internet rippedHello, I'm at a lost I took possession of my house on Aug 26th 2024. I went ahead and had sch…
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Double charged for my internet this month - first time since having the service for 3 yearsAs the title say, I was charged twice 52 and change for my internet service. I clicked on support c…
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Fizz on standby?Any chance we could see a service where I could just buy/own the modem, and activate it when I need…
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Internet Plan Change Request Cancelled A Few Days Before The Next Bill CycleOn September 5th, I changed my internet plan from a 120Mbps plan, which I currently pay $52 before …
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