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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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my internet slowlymy internet plan is 400M，but the update and downdate are only 1M, what's the problem and how can I… -
How to reach Fizz technical support ?My home internet doesn't work , i tried the troubleshooting process with no result . I tried to cha…
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What is going on with the TV Packages and....am I speaking to a real company that people work for?I was going to start off by simply replying to the email I just got about a service that doesn't pr…
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Can someone help?No net, no customer service. It's been hours no response not even Rob the robot. I have tried the f…
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account login problems - sent to "Atiya Secure Athenticator" - not workingI can't reliably login to my account to check stats, change plan, or add to my wallet. If I login f…
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Tethering while in the USHi everyone, I have a Fizz Canada+USA plan that works fine on my Google Pixel when travelling to th…
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I want services with fizz, but each time i click on next after my credit card info, it does nothing.Hi, im kinda lost here because, im trying to purchase residential wifi/modem with fizz since this m…
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My default password changed and I cannot log in to my modemHI ! I received my modem yesterday and tried a lot of things to make it work (everything on this fo…
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Please I need help my modem arrive I configure it start working fine and after around 15min it diedPlease I need someone to help me I am not getting any answers in the fizz chat help please
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Problem With my Home InternetMy modem is not connecting to the cloud, can someone help me?
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I received my modem today but there is no signalI received my modem today, but despite several repeated attempts, there is no signal. Even from the…
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Why is my modem not workingMy modem was delivered today. I followed the instructions by hooking up the coaxial cable. Then plu…
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New Activation - No InternetI just installed the modem and activated it as per instructions. The download and upload light keep…
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Wrong addresshello , so i recently moved to a new apartment , and i subscribed to fizz home internet , but i t…
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Slow download service afterThis evening I installed the Fizz modem/router into my home with what should be 400/50 service, and…Answered Closed 00ug5am2z6QxzkcvT697 45 views 3 comments 0 points Most recent by Kejinsan CODE VB5UM
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Visita técnicaHola mi modem de internet no se logra conectar a la red, como puedo solicitar una visita técnica?
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changed mobile planI changed my mobile plan couple days ago, I received the confirmation and appeared that it will be …
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So I just installed internet, and it’s not really working. Kinda disappointed.Hello all, Before anyone answers with what is usually answered. I followed all steps and trouble…
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How can I speak with someone regarding issues for the installation of the wi-fi modem?Yesterday, I tried contacting someone and received an answer two hours later when I was unavailable…
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Modem installation not working.I got my new modem on Wednesday and tried installing it today. After connecting the power cable ans…
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Wifi not activatingi got my modem yesterday and i started tge activation process but it seems that the download upload…
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Technician did not come - Costumer Support not answeringI had an appointment to receive a technician (to install an internet modem) today. I was told they …
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Technician did not comeMy granddaughter set up the home internet for me. The scheduled appointment date is Friday July 5th…
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Internet setup not working-limited optionsHi. Just moved into a makeshift studio for a short-term stay while transitioning elsewhere. There …
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