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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No Home Internet connection and No answers past 30 hoursHi, since I opened a ticket/complaint on january 12th 10am, there was no update received since then… -
Modem returned, I was charged 3 weeks later.... - COMMUNITY BEWARE WHEN CANCELLINGI am reposting this message to share with the community my experience with closing my home internet…
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Modem returned 3 weeks ago, today I was charged.I cancelled my service at the end of November…during the Postal Strike. I was assured that I could …
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No internet since 4pmWe lost internet access around 4pm today (jan 9) and it still hasn't come back. Support told u…
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Weak signal in kitchen wifi collapses when micro goes onhouse2000 sq f Would an extender work Modem 2ed floor Could hard wire 50 feet closer to TV
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High latency/pingWith the CODA modem, is it normal to have some unstable ping? For example, in WFH with Teams meetin…
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Connection 192.168.0.1Hi, I'm trying to connect to my modem through HTTP://192.168.0.1 with username: CUSADMIN a…
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Coaxial Outlet inquiryGood afternoon, The office who rented my new apartment, told me: "We don’t have Coaxia…
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Internet is downInternet went down about 20 minutes ago. I've reset the modem no luck. The downstairs light on…
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I was charged $258 for not returning my modem, which was delivered on 19th of Dec 2024Hello all. I ended my home internet with Fizz and gave the modem to Canada Post on the 25th of Nov …
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Internet not workingHi, My internet suddenly stopped working. My wifi is detectable and I can select and connect to wi…
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hello, I'm getting this errorAnd I've entered all the information correctly, does anyone know what this is? The support i…
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I got charged for non-returned modem. Support does not answer my questions.I sent modem back on Nov 25 and according to Canada Post tracking it was returned on Dec 19. But to…
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Does fizz modem/router support DNS over httpsWhen looking at the dns page I only see ipv4 and ipv6 configuration. Can we configure fizz modem/ro…
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Why is the outage not showing up anywhere? Gatineau.There is a Videotron internet outage in Gatineau. This naturally affects Fizz. The outage has been …
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Suddenly no Internet. Any way to speed up technician visit?My home internet randomly stopped working. I went through all the troubleshooting steps, no help. I…
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Where can I find Fizz' firmware update changelog?Where can I find Fizz' firmware update public changelog specifically for CODA-4680? Fizz push…
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Hitron CODA modemIf the Hitron CODA modem breaks can I order one off the Web and connect it up myself without going …
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I have IPv6 (other provider) on my CableI've been setting up my pfSense on the new MiniPC. I noticed on freshly installed pfSense that…
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No access to agent chat in support sectionI had a conversation with Fizz support 4 days ago but the chat is still active, while there is no o…
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Fizz Wifi connection has changed it's name? I can't connect!My wifi connection was called say FIZZ12345 and just a few hours ago became FIZZ12345-Easyconnect. …
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Internet not working for a over one weekFizz website says in "service status" section that services are fully functional. That…
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internet not working neither mobile datainternet is fine with other devices, but not from iphone 12. No internet connection neither mobile…
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Random Ping Spikes, Lag & Rubberbanding in GamesAnyone noticing random high ping at times and rubberbanding in games? Game will freeze and catch up…
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Ooma / Fizz InternetHello, my Ooma stopped working (cant make or receive calls) after I upgraded to 400 internet. Anyon…
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