Internet Outage Montréal south shore

Mike8
Mike8 Posts: 4 ✭✭
edited July 9 in Internet
Anyone else on the south shore of Montreal have no home internet after the power outage last night? Power was restored 6 hours ago but still no internet connection.

Answers

  • Whizz
    Whizz Posts: 23,047 admin

    Hello Mike8  ,

    Sorry to hear about the issue.

    Due to the recent power outage , many network hubs were without power so that`s why you didn`t have internet ( since the power was restored possibly to a few places but not to the network hubs themselves ).

    At the moment, I saw that the connection is back up and running on your side so I invite you to restart the modem as shown here : https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do

    If you still have issues reach our customer service for further investigations : https://fizz.ca/en/support

    Have a good one,
    -Raul, Community Moderator

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