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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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So I just installed internet, and it’s not really working. Kinda disappointed.Hello all, Before anyone answers with what is usually answered. I followed all steps and trouble… -
How can I speak with someone regarding issues for the installation of the wi-fi modem?Yesterday, I tried contacting someone and received an answer two hours later when I was unavailable…
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Modem installation not working.I got my new modem on Wednesday and tried installing it today. After connecting the power cable ans…
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Wifi not activatingi got my modem yesterday and i started tge activation process but it seems that the download upload…
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Technician did not come - Costumer Support not answeringI had an appointment to receive a technician (to install an internet modem) today. I was told they …
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Technician did not comeMy granddaughter set up the home internet for me. The scheduled appointment date is Friday July 5th…
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Internet setup not working-limited optionsHi. Just moved into a makeshift studio for a short-term stay while transitioning elsewhere. There …
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New router says connected but no internetI followed all the steps that the technician told me to set up the router and I can connect to the …
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Need Help Installing new Coaxial Port in Old ApartmentHi, I just moved to an older apartment and received my modem a couple of days ago. I followed the…
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Internet Outage Montréal south shoreAnyone else on the south shore of Montreal have no home internet after the power outage last night?…
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No internet access after technician visitI had a modem dropped off by a technician yesterday and the modem will connect to my computer but i…
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@ and arrow going up missingOn my modem, the @ and the arrow that goes up won't show up/light up. Yesterday there was a power o…
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Fizz internit is not workingDoes anyone know how to reach fizz. My internet is down after an electric outage. Now everything is…
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Wifi down for 24h +My downstream button is blinking, i tried rebooting, disconnecting the cable, nothing works. I trie…
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It is 7pm. Fizz internet still down. The power is backAny one has the same problem?
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Update prices removes the upgradesHi Guys, I want to know if I see a price update available for my plan and if I opt for the the pri…
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No internet accesshello, Like a few others, I don’t have internet access with my new modem. I followed all the steps,…
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Internet is down this morningThe Internet is down this morning , been 2 hours now ( South shore of Montreal ) ? Anyone else ?
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Internet downsince the time power outage has been resolved in Brossard, my fizz internet is down. I only see dow…
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Fizz TV requires you to be home?I recently subscribed to Fizz TV. While trying to watch something from my phone, I get a message sa…
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Fizz doesn't seem to give me the speed I pay for.Hi there, I'm actually paying for 400 Mbps download, 50 Mbps upload. I'm plugged with a brand new C…
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HOME WIFI NOT WORKING AND CHAT SUPPORT NOT WORKING1)Home internet DNS error since july 4 8pm, fix asap. 2) Fizz email xxxxx@gmail.com account id is x…
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Unable to apply my new 2$ bonus to my internet planHi, I had a total of 5$ bonuses on my plan: Slot 1: 2$ Slot 2: 2$ Slot 3: 1$ As I reached level 6…
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No Coaxial Port in my new apartmentI have no coaxial port in my new apartment, can I have an installator to place one?
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Try to connect to modemHi, Since 5pm I’ve been trying to connect my wifi and Im still unable to do it. I activated my pl…
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