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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Is FIZZ Tech run by BOTS now?Internet was down this morning at around 7:30am. I contacted CHAT using my cell and after a long wa… -
reactivation of internet, modem returnedIf you cancelled and sent modem back, then want to reactivate within 30 days, will you keep your pe… -
Can i somehow put my internet plan on hold as at the moment i cannot afford it anymore?Hi guys work is scarce for me at the moment and i cant pay my internet in wich is in 3 days is ther…
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No internet in Montreal?Again today there’s a bunch of internet outages and not a single company is acknowledging it anywhe… -
Modem in central position and only 70mbpsMy modem is maybe 5 to 7 meters max and cannot have near 200mbps , what's wrong ?
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Why my internet is not working properly? Takes ages to diwnliad netflux snd the qualily if the verySee question in the question area
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cancelled internet, modem sent back, will i keep perks in acct if activating a new plan?Cancelled, Girlfriend sent the modem back quickly. Went to see about re subscribing, which they say…
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Internet cable downThe snow plow tore out the cable for the internet connected to my house, it is currently lying on t…
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Moved from 120 to 200Mbps and ended up with 70Mbps! take 3!!Original post that was ONCE AGAIN closed without the issue being resolved, even though I've politel…
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Moved from 120 to 200Mbps and ended up with 70Mbps! take 2...Reposting, since my original issue was not resolved and conversation was closed without a reason...…
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Charged falsely for a day of usage because chat CSR gave incorrect informationHi, I would like to request credit of $1.72 - one day if internet charge. The person I was chatting…
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Moved from 120 to 200Mbps and ended up with 70Mbps!I have recently updated (previous billing month) my plan to 200Mbps, but instead I'm only getting 7…
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No blue lights on the modemHi, starting 8pm today, I lost my internet. I see the wifi but without any connection to it. I've…
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One month free internet?Is there any One month free internet ?
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Modem lights displayedHi, the FIZZ technician installed FIZZ but the internet is not functional. I suspect it is because …
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Multiple money upgrades but no slots... ???hey everyone! I have 4x 2$ upgrade for the internet... what's the point of that? Is there a way to …
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Internet not in serviceI live at Brossard, and my internet is not working since noon, anyone has same problem? Said "… -
How can I use my own router?I know that the provided modem is bundle of router and modem, but can I use my own ASUS AX58U Wifi …
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why is the fizz app telling me my password is wrong when in reality the password is correct ?why is the fizz app telling me my password is wrong when in reality the password is correct ?
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Internet speed chooseWhat the difference between 200 and 400? Is it worth it to pay $10 more to get 400? Can you feel th…
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Internet cutting out - yet againThis question is for the other user - since I know the team will just copy paste the same premade a…
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thisisabout internetcan i use the same router i had instaled when i singed up for fizz if i havent payed my monthly sub…
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Connection issues with devices within home in further range from the modemHi I have been experiencing connection issue in my home network. I have Hitron coda 4680 modem buil…
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Hello Fizz familyIf I need a technician to come at a specific time because of my availability how do I do that ?
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