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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why is my connection for the past week randomly disconnecting?Since the beginning of the New year even a bit before Christmas, I have consistently randomly been … -
Refund not processed - Order number 7217330702I had cancelled the order number 7217330702 on 22nd December 2023. Charge was for 56.34 CAD. Receiv…
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The Fizz modemDoes the provided modem support Wi-Fi 6 or 6E? Frequency includs 2.4g, 5g and 6g? What are the spec… -
internet speedhello, i installed the home internet yesterday (self installation). i took the 400/50mbs plan. sinc…
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Can you use the Fizz app if the modem is in Bridge mode?When adding new network, the app can only look for the Hitron Wi-Fi, so I guess it cannot find the …
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How do i get a technician to come and install my modem'I thought I had a coaxial cable already, but it seems there isnt any,
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Internet keeps cuttingMy internet keeps shutting down at least 2-3 times a day, ive tried everything, reset to factory se…
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Home internetHi, I just subscribed for the home internet for 200mbps this month. It was dec. 01 when it started …
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Any chance of a low-cost IPTV bundle for Fizz?I think there would be a market for this. News channels, sports channels, broadcast networks - some… -
No InternetMy internet was super spotty most of the last week and now as of yesterday I have no wifi at all. I…
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Is FIZZ Tech run by BOTS now?Internet was down this morning at around 7:30am. I contacted CHAT using my cell and after a long wa… -
reactivation of internet, modem returnedIf you cancelled and sent modem back, then want to reactivate within 30 days, will you keep your pe…
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Can i somehow put my internet plan on hold as at the moment i cannot afford it anymore?Hi guys work is scarce for me at the moment and i cant pay my internet in wich is in 3 days is ther…
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No internet in Montreal?Again today there’s a bunch of internet outages and not a single company is acknowledging it anywhe… -
Modem in central position and only 70mbpsMy modem is maybe 5 to 7 meters max and cannot have near 200mbps , what's wrong ?
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Why my internet is not working properly? Takes ages to diwnliad netflux snd the qualily if the verySee question in the question area
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cancelled internet, modem sent back, will i keep perks in acct if activating a new plan?Cancelled, Girlfriend sent the modem back quickly. Went to see about re subscribing, which they say…
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Internet cable downThe snow plow tore out the cable for the internet connected to my house, it is currently lying on t…
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Moved from 120 to 200Mbps and ended up with 70Mbps! take 3!!Original post that was ONCE AGAIN closed without the issue being resolved, even though I've politel…
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Moved from 120 to 200Mbps and ended up with 70Mbps! take 2...Reposting, since my original issue was not resolved and conversation was closed without a reason...…
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Charged falsely for a day of usage because chat CSR gave incorrect informationHi, I would like to request credit of $1.72 - one day if internet charge. The person I was chatting…
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Moved from 120 to 200Mbps and ended up with 70Mbps!I have recently updated (previous billing month) my plan to 200Mbps, but instead I'm only getting 7…
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No blue lights on the modemHi, starting 8pm today, I lost my internet. I see the wifi but without any connection to it. I've…
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One month free internet?Is there any One month free internet ?
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