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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet plan changeHi, I opened a ticket but have not gotten a response. So I’m trying my luck here. Is it possibl… -
CANCEL INTERNETHi, pls advise how can I cancel my internet at home. I am going to Europe for a while. Regards, … -
Internet too slowI have internet with Upload: 50 Mbps and Download: 400 Mbps. It is very slow and sometimes stop wor…
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Where is technician????????I had the appointment for today from 12 P.M to 5 P.M. It's 6:27 P.M now so where's your t…
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Internet is not working after resettingWhen i woke up on Friday my internet was gone. I called customer service and did all the things. Af…
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Speed of Internet!hi! i am wondering how to check a speed of my internet with Fizz!? Lately it became super slow! Tha… -
EXCHANGE/REFUND or TECHNICIEN REQUEST due to the malfunction of the modemHello, I'm writing to request an exchange or a technicien appointment request due to the ma…
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Why, every day i have almost daily internet disconnects?Why when I had only 200 mb the connection speed was stable and I never had any problems, Not long t…
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Internet down since this morningMy internet has been down since this morning. I tried everything to reboot it (disconnected the cab…
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My internet was down for more than 2hrs. I tried to reboot it,but it wasn’t working.Missing down load Light and @ light. Do not know what happened?
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Internet Down ?Hello ! I rebooted many time my modem and I have no internet since this morning. I'm the on…
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Activation pending for internetPlease, I need help from a fizz employee to open a ticket or do something on their end to escalate …
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Best device for streaming Fizz TVGuys, I wonder what is the best device to watch Fizz TV? Apple TV? Roku? I have an iPhone, BTW. Th…
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MovingIm wondering if I take self installation option will a technician come to see if the internet conne…
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Wifi down for nearly 12hrsInternet suddenly got cut this morning, and it hasn’t been running since. Our WiFi doesn’t even sho…
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My internet is down and I'm not able to contact the supportWhy the support is not working ? How to contact fizz ?
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Activation PendingHi, I have received my SIM card, purchased a monthly plan from you, and planned to transfer my form…
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Internet out since 12pmInternet out since 12 and been trying to contact someone on the chat service since 1 and nobody has…
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Returning modem out of countryI moved out of Canada and need to return my modem. I have it with me in the US and don’t know where…
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No internet since the 9 of AugustHello, I try every thing in the book. I replug it and plug it back, reset it make sure that the cab…
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My internet not workingThe internet has not been working since 12 o'clock. I turned it off and on and reset it as ins…
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Fizz Internet Down?Hello, Is Internet Down for anyone else? Lost signal for the past 15 minutes, resetted router, not… -
Internet Down. No syncanyone else sync down. Reset modem and still no sync -
Internet isn't working, and "Chat with an agent" button doesn't work...My internet hasn't been working since the power came back on last night. Another user mentione… -
Does anyone in J4L4V6 area is experiencing loss of internet connectivity?All day long my download speed is about 0.5 Mbps, but my upload speed is 50 Mbps. I have rebooted m…
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