Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can't stay connected for more than 12-24 hours.Hi I have been a Fizz internet customer since the service started. I am in Brossard Montreal. I ha… -
internet down several times a dayHi, My internet start to stop working several times a day, I work from home and always on calls wit…
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Internet speed being throttled? Always at the same time of the dayIt seems as if I am being throttled from 400/50 mbps speeds to ~45/~35 mbps every day starting at 9…
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VIP service/COAX?With the VIP service, if I do not have the COAX wall outlet, cord and all, will the technician do a…
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New AppWhy am I being asked to re-install my network for a simple app upgrade ? please tell me this is not…
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Telecom BoxI have an appointment for Fizz to install internet at my apartment. I have currently signed up for …
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Home internet down West islandRebooted the router. Blue light Isn't coming on. Anyone else? Fizz status page says its fully funct… -
Access Number for the Fizz internet new appI saw many people asking this question, and not one satisfying reply. Some weird answers because th…
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Anyone experiencing internet issue in pointe claire areaSeems like internet went down in my area but not sure where to verify for any outages
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wifi slower than internetHello, i have 200 mbps internet but the wifi is around 30 Mbps even when I am next to the modem. wh…
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install internetHow do I install my internet at home?
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New to Fizz, what is your experience with it?What is your experience with Fizz? Do you like it? -
The wifi range is laughable, how can i make it better?If i’m in my room, which is 6 to 7 meters away from the modem, i almost don’t have internet connect…
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New install, no internetHave had modem hooked to cable for 3 days. Download light been blinking since then. Never went soli…
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Chat wait timeHas anyone else had to wait over 2hrs on the chat thread to chat with an actual person? Any has any…
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Wifi (2.4G light) is not working/turning on even after factory resetHi, I just got a new modem from Fizz for a new home internet. After I start the setup, the top 4…
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WiFi is working but Ethernet is not workingHello, everyone! Hope you're all well! I woke up this morning to find out my internet was suddenly …
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Can I get a earlier installation date for my internetCan i get some help
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Issues of setting up modernHave the same issue as described below: Just received my Fizz Modern. Set up everything. However, …
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Internet issuesHi everyone, I'm writing here because I don't know where to look anymore. I've had 3 support ticke…
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My FIZZ internet does not workMy FIZZ internet does not work. Is it because I am still connected to my previous supplier? Do I ha…
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My LTE isn’t working.What can you do
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Landline down ?Hi, someone else have problems with landline internet ? Just shutdown for no reason around 2pm.…
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My internet stopped working, how do i get help fast?My Internet stopped working on the 30th of September and I contacted Fizz on the 1st October. It wa…
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Paid for 400 mb plan but only getting a quarter of that,whyyyyyy?Yesterday at 10 AM, I checked to see what speed I'm getting and it's 94 mbs even though we're payin…
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How to change my internet plan?I have newly joined Fizz and am waiting for the installation. I have initially paid for the 200 Mbp…
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Hello i just received my modem today, and apparently i don't have a coaxial outlet, and i need internet asap, i dont know what to do
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Is there a way to report internet is down ?It’s been an hour already and internet is down. anyone else experiencing this issue ?
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Good afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure butGood afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure but…
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My internet deactivatedMy internet deactivated but it says I have 6 days left. Please advise.
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