Fizz Support Chat not working at the moment!

Alexsolo · June 6

When I try writing to the chat, I receive no response, not even from the automatic "robot".

I've tried from 3 different Fizz accounts.

I am trying to reach Fizz support regarding a recent modem order.

elena code xzi4t · June 6

Sometime it is longer to get an answer

Did you try to leave it open for 10 minutes? can you try with this link https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

You can also open a ticket from your acocunt → My preferences → contact form

Alexsolo · June 6

It's been open for 30+ minutes now, no activity from Fizz agent, nor chat bot.

I've also opened a thread on Facebook messenger.

I have chat open on 2 devices, phone and computer. I tried 2 browsers as well.

This isn't something I want to open a ticket for, I require immediate assistance.

PALevesque · June 7

i have the same issue, only messenger is working… and you have to wait 9 hours for a reply

Best Answer