Home internet
My internet wifi is not working. Need support, please.
Best Answer
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Hi @Flavio S. #21332 - take a look at this page to make sure you have followed all the instructions:
If your account is active and everything is set up, you might need to contact support here:
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Answers
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Hello Flavio S. #21332 ,
Sorry to hear about the issue!
It looks like there was a small maintenance on the network grid in your area yesterday but it was resolved quickly as the modem appears to be online and working now.
I suggest that you restart the modem electrically ( just unplug it from the power outlet for a few minutes and plug it back in ) - and test if the service is working as more details can be found here also : https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do
If you still have issues, I suggest reaching our customer service here : https://fizz.ca/en/support
Have a good one,
Raul, Community Moderator0
