Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Install and activate at different addressHi, Not sure if answered already since I couldn't find it. I am currently a mobility customer… -
Trying to reactivate a modem after a year of deactivation and keeping the modem, moving request failTrying to reactivate a modem after a year of deactivation and keeping the modem, but the moving req…
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free month when?I just saw fizz now offering the 940 plan, so I went for it. Now I just read the fine print, did I …
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Any possibility to upgrade Fizz's wifi5 router to WiFi6I would like to know if I can exchange Fizz's old model wifi 5 router to new one with WiFi6 ca…
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when do I get the free month for my internet?I just got my modem today, activated and working. I don't see the free month perk.
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Fizz Support Chat not working at the moment!When I try writing to the chat, I receive no response, not even from the automatic "robot"… -
Internet is down in nouveau St-Laurent?Hi, My neighbor is having the same issue too. So I know it is not a reboot the modem issue. What am…
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Home internetMy internet wifi is not working. Need support, please.
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Fizz wifi not workingIts been 12 hours. Have tried unplugging, resetting, etc. and nothing works. The chatbot is useless…
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DDNS is working ?Hi Fizz, The internet connection is working now, today is my first day as a customer of FIZZ. I…
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Modificarion internet price and packagesSo here are the prices for the internet packages: 15Mbps ↓ and 10Mbps ↑ for $35 60Mbps ↓ and 10Mbp…
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Reactivation pendingHi, It has been now since Thursday that I am waiting for my plan to be reactivated. A ticket …
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Wifi signal is not strong enoughhi, ive had a fizz modem for almost 4 years do they need to be upgraded every so often? i have an 8…
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Samsung Smart tv no internet connectionHello, I search the forum for solutions and it seems there's none... My Samsung Smart tv con…
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Does fizz internet use Vidéotron coaxial wire to connect fizz modem?Hi I'm with Altima that use Videotron wire to provide Internet and it's phone up service.…
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I'm trying to get support but no one, bot or otherwise is answering me.I'm trying to get support as I signed up for unlimited data via a perk, and instead of that wo…
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Trouble with Internet via WIfi with phoneHi, for some reason My phone will not get access to the internet after connecting to the network WI…
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Converting Fiber to cable and pluging it into the fizz modemHi! Just wondering, I just saw a post where someone says the modem connects only to cable. I&…
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Just installed my wifi modem but the speed are ultra lowI have reset it twice, connected my laptop to it via wired, tried different computers and cell pho…
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Is the Fizz modem Wi-Fi even capable of delivering the new highest speed of 940 Mbps?I just switched to 400 Mbps and it seems I need to be fairly close to the modem to get the full spe… -
Internet planI have the 30 MB plan, that at one point was upgraded to 60 MB plan because there was a promotion t…
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Internet PricingIt seems now there are updated prices for the 3 internet speeds: 30/10 Mbps: $35 200/30 Mbps: $44 4… -
WIFI connection problemHello, I have a problem with my Wi-Fi connection. It has been 2 days that the status and upload li…
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I paid for 400M speed. Why now only 50M?We just use Fizz today. But we found the speed is too low. We paid for 400M. actually now is only 5…
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Is there any Fizz home internet service, tailored for streamers?The fastest plan with the fastest upload speed I can find on Fizz page, is the: 400Mbps down / 50Mb…
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