Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Extender cannot connect to Internet since the updateHi. I have been using an extender, TP Link Extender RE450, with great success for more than a year … -
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Frequent Internet drops directly plugged from FIZZ ModemHi, I've had my Internet drop at least a couple of times in a day... This is something new as I've…
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How do I get my modem replacedHi There, My modem's been giving me trouble for a while, I've replaced the wires that I can but it…
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Technical supportI'm unable to contact technical support. Can someone help me
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Internet is not workingMy home internet is not working. Its everyday situation. I even tried talking to customer service t…
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I just moved into an appartment and dont see any wiring in my appartment to connect the internet hubDo fizz technicians do all the installation from outside on the pole in the street cable to my appa…
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Internet keep going down since this morningMy internet keep cutting since this morning. Cant have more then 5 minutes of internet without it s…
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No internet connection this eveningThe downstream light has been blinking for the whole evening, and there's no Internet connection. I…
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How to connect to Fizz router while in bridge modeAs title suggested, how can I connect to the Fizz router while it is in bridge mode? I see the Fizz…
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Home internet down in LavalMy internet connection has been down since last night Oct. 27, 2023. Followed the instructions to …
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Cable Internet Down in VerdunMy cable internet went down in Verdun about 1800h. Anyone else having issues? -
Recurrent connection problemI've been having frequent disconnection, mostly but not only around 5pm to 6pm eastern in Montreal.…
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"The Planète Courrier has a very poor delivery service and customer service. There is nobody availab"The Planète Courrier has a very poor delivery service and customer service. There is nobody a…
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do you get perks if you refer someone on home internet and phone line?looks like fizz has lots of perks to take advantage from. :) -
Can't stay connected for more than 12-24 hours.Hi I have been a Fizz internet customer since the service started. I am in Brossard Montreal. I ha…
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internet down several times a dayHi, My internet start to stop working several times a day, I work from home and always on calls wit…
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Internet speed being throttled? Always at the same time of the dayIt seems as if I am being throttled from 400/50 mbps speeds to ~45/~35 mbps every day starting at 9…
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VIP service/COAX?With the VIP service, if I do not have the COAX wall outlet, cord and all, will the technician do a…
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New AppWhy am I being asked to re-install my network for a simple app upgrade ? please tell me this is not…
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Telecom BoxI have an appointment for Fizz to install internet at my apartment. I have currently signed up for …
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Home internet down West islandRebooted the router. Blue light Isn't coming on. Anyone else? Fizz status page says its fully funct… -
Access Number for the Fizz internet new appI saw many people asking this question, and not one satisfying reply. Some weird answers because th…
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Anyone experiencing internet issue in pointe claire areaSeems like internet went down in my area but not sure where to verify for any outages
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wifi slower than internetHello, i have 200 mbps internet but the wifi is around 30 Mbps even when I am next to the modem. wh…
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