Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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InternetI have just received the FIZZ internet modem but have changed my mind and would like to cancel. How… -
Je n'ai pas d'internet domestique et mon compte est à jour, quel est le problème ?Je n'ai pas d'internet domestique et mon compte est à jour, quel est le problème ?
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"Upgraded" internet plan - will my benefits transfer?To give context, I didn't change the internet plan, it's the same one but at a lower price. Right n…
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Live chat stuck at position 1I tried two times to reach out Fizz live chat but couldn't. It always tuck at #1 position and nothi…
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I have ordered fizz modem but I was not available at home when delivery was attemptedSo will they try to deliver it again or not?
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Is Fizz Internet available in the Ottawa area at this time?I have been looking on the Fizz website and cannot find any link to start the process to sign up fo…
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When I put in my address for home internet it tells me it's not available for commercial. Im in a reI live in a residential apartment but they are telling me it is commercial. Anyone had this?
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My home Internet is down , how do I reach support?My home internet has been down since yesterday and I have reset my modem, tried all the steps and s…
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Mon internet domestique ne fonctionne pas et ma facture est payée à jour, quel peut être le problèmeMon internet domestique ne fonctionne pas et ma facture est payée à jour, quel peut être le problèm…
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Where is the unsubscribe button?Hello, I ordered my modem but haven’t activated it yet. Online it says to manage my plans and then …
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Update planI updated my Fizz home internet plan from 200mbs to 400mbs. I received a new modem today, I activat…
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TERRIBLE SERVICE.My service has been down for 2 hours. I go on chat and I'm assigned no. 57!!!!! O.k, I'll wait. I'm…
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Router admin interface not reliableHi, I'm trying to configure my Fizz router, and I find the local administration interface not ve…
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When will I get reimbursed for the charge of my modem?I had a plan with you and it was cancelled. I just restarted it again, using the same modem but the…
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No internetHi, i activated internet yesterday and since then, still nothing working. All the lights ont th…
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Bluesound Powernode Edge with Fizz WifiHi, I'm using a Bluesound Powernode Edge amplifier connected using Wifi on my local network. I e…
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Impossibile to activate a planI'm trying to activate my first Fizz plan through the website. Everything is fine until I need to p…
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Unable to connect usinf default passwordHi, I got my internet through Fizz an hour ago. I have connected the Coaxial and plug cable. Howeve…
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My internet is down and none of the troubleshooting steps are workingWi-Fi was working fine yesterday. This morning none of my devices can connect. I have tried the fo…
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Modem is not connecting to the internetMy WI-FI is no longer connecting I have tried the following steps: -Resetting the modem by unp…
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Device speed extremely slow.Hello and thanks for the help. My 400 mb service seems to not make it to one of my devices. The str…
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Technician said my modem was old?I moved to a new place recently with the modem I've had with Fizz since the beginning, about 3 year…
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Wifi isn’t working after installationI just moved in and installed the wifi router myself and I made sure to activate it on my Fizz acco…
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Modem self installationHello, Received my modem a couple days ago, and just installed and activated it myself. However I'm…
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ONE MONTH WAITING INTERNET SERVICESWe Contract the service July 24, as of today no activation, no costumer service answer, cannot canc…
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