Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
When will I get reimbursed for the charge of my modem?I had a plan with you and it was cancelled. I just restarted it again, using the same modem but the… -
No internetHi, i activated internet yesterday and since then, still nothing working. All the lights ont th…
-
Bluesound Powernode Edge with Fizz WifiHi, I'm using a Bluesound Powernode Edge amplifier connected using Wifi on my local network. I e…
-
Impossibile to activate a planI'm trying to activate my first Fizz plan through the website. Everything is fine until I need to p…
-
Unable to connect usinf default passwordHi, I got my internet through Fizz an hour ago. I have connected the Coaxial and plug cable. Howeve…
-
My internet is down and none of the troubleshooting steps are workingWi-Fi was working fine yesterday. This morning none of my devices can connect. I have tried the fo…
-
Modem is not connecting to the internetMy WI-FI is no longer connecting I have tried the following steps: -Resetting the modem by unp…
-
Device speed extremely slow.Hello and thanks for the help. My 400 mb service seems to not make it to one of my devices. The str…
-
Technician said my modem was old?I moved to a new place recently with the modem I've had with Fizz since the beginning, about 3 year…
-
Wifi isn’t working after installationI just moved in and installed the wifi router myself and I made sure to activate it on my Fizz acco…
-
Modem self installationHello, Received my modem a couple days ago, and just installed and activated it myself. However I'm…
-
ONE MONTH WAITING INTERNET SERVICESWe Contract the service July 24, as of today no activation, no costumer service answer, cannot canc…
-
Home internet outtageI've reset my modem no less than 5 times. It has been cutting out all day long and support won't ge…
-
PROBLEM FIZ INTERNET! Often my router loses the WAN IPHello. I had asked not to close the topic until the problem is solved. I had an appointment today. …
-
What kind of parental control of fizz cable internet?Also is it quick on-site service of technician if needed or everything is diy? Actually, I am think…
-
Residential internetHello, i recieved my modem a couple of days ago but i have probleme to connect to my modem. I don't…
-
Login on router through 192.168.0.1Hello, subscribed to fizz last week. When I did the first setup, I entered the same SSID and wifi k…
-
PROBLEM FIZ INTERNET! Often my router loses the WAN IPOften (in 5 min. period) my router loses the WAN IP. As you can see in the picture Two people at ho…
-
Packet drops and latencyI’ve been having connection issues for the past weeks. The IT team at work says my connection shows…
-
Complete lost of internet at randomHi, Receive my modem yesterday, just joining Fizz, however I'm already facing issue. As the title s…
-
Intermittent Latency Spikes, What to do?I've been noticing what seems to be an inconsistent connection, particularly while gaming, and I'm …
-
My internet is down and I have restarted it but it still doesn’t work what should I do?I have tried unplugging it for 30 seconds before replugging it. The connection doesn’t work but I h…
-
Loosing Internet and random modem rebootsHi everyone! quick question, are there any actual logs inside the modem we can check? Or that a …
-
upgrading internet planIf I upgrade my internet plan do the present discount perks that I have apply to the new plan I wan…
-
Wifi keeps getting disconnectedFor the last 2 days my wifi keep getting disconnected.. the 5G and 2.4G lights turns off... all oth…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.