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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Lost home internet again.Hello, The storm outage as fixed a day ago, but it's gone yet again. I need home internet for work … -
Getting Home Internet as an International StudentHi. Does anyone know of a faster way to apply for home internet? As an international, I'll have to …
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My modem doesn't want to turn onMy modem doesn't want to turn on, I tried multiple time to turn it on. I tried to contact the custo…
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Modem dead can't book a technicianMy modem died ten days ago, Ive been trying to use the chat system to book a technician to come and…
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Internet not working todayMon internet didn’t work all day. I been trying to comunícate with Fizz by chat ( that is the only …
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my device fell and broke probably cz no internet or 5 lights how do i contact the technicianmy device needs to be repaired as it fell and then my internet is not working eversince. Noone is r…
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HT802 does not show up in Connected Devices in Coda-4680 router.I have an HT802 connected to my Coda-4680 router with Firmware 7.2.4.5.2b8 . The ATA is actually…
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Home internet modem doesn't show any wifiI restarted and did several times reset still not able to see wifi names or even default FIZZ wifi.…
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I moved to new apartment, Fizz charged me twiceI moved to new address last month. I had my previous modem but technician came with new internet mo…
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Use more than one coaxial outlet?My 200mbps connection which is great on ethernet, drops to 50-60mbps(wifi) when i run a speed test …
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No internetHi, my home internet is down. I have already restarted the modem and did all the troubleshooting an…
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Delivery of my phoneHi! The delivery guy just called me. He said he was to be at my home at 14h00 because I cannot be t…
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WifiHi, my wifi has been working on and off since I moved. It hasn’t worked for the last 3 days now and…
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Problem with VIP Install with TechnicianHello everyone, I wanted to share my recent VIP installation experience with you. On July 14th, I h…
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AppointmentHow to make an appointment with technician for my modem
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Test flight home internetHi, I activated my home internet last June 30, 2023 and I would like to avail this one month but I … -
Modem is out of serviceHello My modem is dead. I contacted customer service via chat, nobody has replied! And I need it to…
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Modem offlineHello , my modem shows it is offline as per LED indicators. I resarted and reset the modem as wel…
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Internet 200 with 1.61 mbps on speed testHello there, I'm experience slowness in the past days. When I say it's slow, mean very slow... I j…
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Connect without wifiDo to the storm yesterday, my wifi modem has been flashing the first arrow under the power sign. I …
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Internet has down for over 15 hoursInternet down since yesterday around 12:00pm. And now is 15:00 still not recovered. Lived at Longue…
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I have not internet access. No one customer service agent contacted me!I have not internet access. No one customer service agent contacted me!
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I cant reach anyoneMy modem is dead, ive been trying to reach fizz for the last 12h with no answer at all and im runni…
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Dropped off router but password on router doesn't workI've tried to log into the wifi with the router wifi and wifi password that's on the white tag at t…
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Activation pendingHello, I received the modem today and did the required setup but the modem does not provide the spe…
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