Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet doesn’t work after moving to new addressIt’s just frustrating. The technician came, installed everything and is gone. He said the internet … -
Fizz is terrible!I have been waiting weeks for my Fizz router and modem to come. The first appointment got cancelled…
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Activation pending?My new fizz modem was dropped off hours ago and I still cannot connect to the internet. I can’t fin…
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Payment issue / Can't delete an old credit cardMy account has been suspended due to payment failed as my credit card has been expired and couldn't…
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Upgrade to new plan, why do I wait for a month?I wanted to upgrade my plan from 120 to 200 but because I was a few days to my billing cycle I coul…
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Plan coverage add-on?Currently my plan only covers for Quebec only. Is there an add-on I can purchase to have coverage i…
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Modem lost by Postal Service; Fizz then invoiced me afterwards!!!!Hello Could you please refund me the $225 fees for the "modem that was not returned"? I r…
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No internetI am able to connect to the wifi however I see a message as no internet
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Unable to connect to wi-fi.After being away for a few days, none of my devices were able to connect to the wi-fi network. My p…
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Payment IssueMy account has been suspended due to payment failed as my credit card has been expired and couldn't…
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difference between 120 and 200Just a quick question...with the special that is on right now for 200 at the same price as the 120.… -
Modem AlarmHello, our modem has an alarm that beeps loudly when the power is off. Is there any way to turn thi…
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rebate remain?Currently paying $50-5 for fizz 120/20, if I upgrade will those $5 rebate remain in the slots?
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Internet connection lossHey, I've lost all connection to the internet sometime around 3am. Wifi works fine but the modem/ro…
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Internet down everydaysince a few weeks ago, my internet started to cut off a few time everyday. I replugged, factory res…
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Is there a way to change my home Internet plan without waiting for the cycle to end?After a week of waiting, I finally got my home internet connection today, yay. I just set up the ro… -
No change can be made before 2022-12-25Hi, Why can't I change my internet plan today? I'm over 48 hours away from my next billing cycle. T…
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Is your home internet speed good?Hi, I’m wondering if you have good experience with fizz home internet…for me it’s been really bad s…
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Power outage.... And no more internetThere was a power outage last night here and when the power came back there was no more internet. N…
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Asking to change my modemI have a problem to connect wifi to my tv , it use to work well but now It's just working with wire…
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Can I run Wireguard on a Fizz Router ?Can I run a Wireguard protocol on my Fizz router or do I use my own? -
Modem Rebooting RegularlyI am currently experiencing random modem reboots. It would often be once a week then once every odd…
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Connection is unstableMany times during the day, the home internet becomes completely unstable for 10-15 minutes at a tim…
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Internet keeps dropping every few minutes...Hi, This started a few days ago. My internet has been dropping for maybe a minute every now and the…
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How can I seperate my wifi in 2.4ghz and 5ghzI only have one wifi network. When I look it up on the Fizz app, it looks like it uses both frequen…
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No internetWe don't have blue light on the modem. The problem is inside of home or outside the house?
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Any new plans coming?Any intention to add higher speed plans? would love to have 400/50 plan with Fizz like i had with …
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Why didn't the technician show up or call to say he was not coming?I lost a day of work!I was supposed to have a tech between 5pm and 8:30pm no one showed up and no one called me. I lost…
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Internet Interruptions (Snowdon/NDG Area)I have been with Fizz for a couple of years with good internet service About a month ago, I have be…
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Low internet speedI have made almost every step to get the speed that I'm paying for (130Mbps) but after doing all t…
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