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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Anyone having trouble with their Fizz Wi-fi modem?Hello there, Has anyone been having trouble with their Fizz wifi modem? My connection often drops o… -
No internet in Laval Val des arbres since June 2, 3pmHello, Our internet stopped working at around 3pm today (June 2, 2023), in Laval Val des arbres. I …
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Modem not sentHi, I have subscribed to a home internet plan and scheduled the delivery of the modem for today. Ho…
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Switching to Fizz internetHello, I’m interested in the promotion going on for 200Mbps at $50/month, but I am currently with a…
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Appartment number not shownhello, i am interested in swapping to Fizz on the home internet. When I check eligibility I am able…
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Changing my IP?So I was hosting a server with port fowarding in Minecraft and I had to give my IP to my friends fo…
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If newly moved to Fizz internet and have problem with Fizz modemIf newly moved to Fizz internet and have problem with Fizz modem, one possibility is the service o…
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Internet outage on Laval (Ste-Dorothee) area?Is there an Internet outage on the Laval (Ste-Dorothee) area? I lost the Internet. Reboot 3 times a…
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constant disconnect there daysMy internet started to constantly disconnect recently, like every couple minutes, and each disconne…
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Is it better to subscribe to a new plan then later cancel current subscription if moving?Is it better to subscribe to a new plan then later cancel current subscription if moving? Just to m…
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How to unsubscribe?我想取消订阅当前订阅
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what is wrong with my Fizz wifi router?I got the Coda box and many times the modem will just restart or sometimes ill just get no internet…
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Constantly losing internet connectionHello, Just recently (3 days ago), I've been getting constant drops in internet where my modem woul…
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How do we cancel a service appointment?Hi there, As a result of low speeds on our new install, we asked for a service appointment and cho…
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how long is the limited promotion plan?Hello, I am looking to switch to Fizz Internet and wanted to know how long the currently limited pr… -
Respond to ticket.Hello, We recently signed up (400mb)and self installed modem. Speeds are not optimal and chaotic. …
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Fizz modem problemI found many people have or had the problem of Fizz modem. I just received one, its not like other …
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Port forwarding not workingI need to open various ports for my games on my pc but nothing seems to work!!! I assign a static I…
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Losing internetThe internet is going off and on by himself like every 2-4 h
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Internet losing connectionTwice this week my internet goes down for several hours but seems to eventually recover. fizz sup…
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Moved, tech installed modem, no internetI have just moved to a new placed, scheduled the move, and the technician showed up. He installed t…
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I need to change my delivery day...i just canceled my old isp but i need to move my delivery day one day earlier. It is possible that …
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Difficulty finding adressHi! I can’t seem to find my adress to had an Internet plan. I did chat with someone after the auto…
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Internet ProvidersMy landlord says my apartment is equipped for Bell or Videotron, is there anyway Fizz internet will…
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Cannot set a custom IPv6 addressEverytime I try, it saves it, but then brings back the default , and the custom IPv6 isn't there an…
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