Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Unable to connect usinf default passwordHi, I got my internet through Fizz an hour ago. I have connected the Coaxial and plug cable. Howeve… -
My internet is down and none of the troubleshooting steps are workingWi-Fi was working fine yesterday. This morning none of my devices can connect. I have tried the fo…
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Modem is not connecting to the internetMy WI-FI is no longer connecting I have tried the following steps: -Resetting the modem by unp…
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Device speed extremely slow.Hello and thanks for the help. My 400 mb service seems to not make it to one of my devices. The str…
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Technician said my modem was old?I moved to a new place recently with the modem I've had with Fizz since the beginning, about 3 year…
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Wifi isn’t working after installationI just moved in and installed the wifi router myself and I made sure to activate it on my Fizz acco…
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Modem self installationHello, Received my modem a couple days ago, and just installed and activated it myself. However I'm…
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ONE MONTH WAITING INTERNET SERVICESWe Contract the service July 24, as of today no activation, no costumer service answer, cannot canc…
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Home internet outtageI've reset my modem no less than 5 times. It has been cutting out all day long and support won't ge…
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PROBLEM FIZ INTERNET! Often my router loses the WAN IPHello. I had asked not to close the topic until the problem is solved. I had an appointment today. …
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What kind of parental control of fizz cable internet?Also is it quick on-site service of technician if needed or everything is diy? Actually, I am think…
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Residential internetHello, i recieved my modem a couple of days ago but i have probleme to connect to my modem. I don't…
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Login on router through 192.168.0.1Hello, subscribed to fizz last week. When I did the first setup, I entered the same SSID and wifi k…
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PROBLEM FIZ INTERNET! Often my router loses the WAN IPOften (in 5 min. period) my router loses the WAN IP. As you can see in the picture Two people at ho…
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Packet drops and latencyI’ve been having connection issues for the past weeks. The IT team at work says my connection shows…
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Complete lost of internet at randomHi, Receive my modem yesterday, just joining Fizz, however I'm already facing issue. As the title s…
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Intermittent Latency Spikes, What to do?I've been noticing what seems to be an inconsistent connection, particularly while gaming, and I'm …
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My internet is down and I have restarted it but it still doesn’t work what should I do?I have tried unplugging it for 30 seconds before replugging it. The connection doesn’t work but I h…
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Loosing Internet and random modem rebootsHi everyone! quick question, are there any actual logs inside the modem we can check? Or that a …
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upgrading internet planIf I upgrade my internet plan do the present discount perks that I have apply to the new plan I wan…
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Wifi keeps getting disconnectedFor the last 2 days my wifi keep getting disconnected.. the 5G and 2.4G lights turns off... all oth…
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Internet modem losing wifi settingsHi guys, Do you have any idea why internet modem could be losing my custom Wi-Fi settings? I want t…
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Is 6 days without home internet (and counting) the norm with Fizz when internet stops working?It took 4 days to get an appointment 2 days after, and on the appointment, the technician doesn't s…
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About the modem delivery dateHi, I have a question about the modem delivery date, is it the expected arrival date, or the date t…
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Internet Set up (Wi-Fi Network not found)Hey everyone, I just got Fizz, I thought it would be easy to setup by myself, but I was mistaken. …
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