Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Get a new modemhello, we moved to a new place and lost the modem, how can we get a new modem? -
My internet is not working and I’m out of ideasWifi is working, but there is no internet I tried everything: -restarted modem/router several time…
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I can't connect my cell phone to ModemHi Its been a while since i can't connect my cell phone to modem anyway to help me? Thank you Nata
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Internet slowHi, my internet recently got very slow. I can’t even check the internet speed on the app. if i tr…
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Fizz router resetting every time power goes outI have the fizz modem/router and every time the power goes out, or randomly from time to time, the …
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Fizz Home Internet DropsHello, The wired and wireless connection keeps dropping on my home internet. I check the status lig…
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Internet is downHello, my internet is down for 1 hour, tried to reboot my modem, does not help. Somebody experienci…
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Why my payment isn't workingMy payment isn't working and my plan is suspended right now
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InstallationHi, there's only 1h15 left before the deadline of the installation and after reading on the forum I…
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very low speeds todayIs there a known issue with the service? low speeds usually under 15Mbps causing a lot of complain…
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Modem configuration was reset overnightthis morning I had to reconfigure my modem as it had lost all customizations (LAN IP and DHCP reser…
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Credit card payment problemI've always paid by pre-authorized monthly payments and always worked until 2 days ago. My credit c…
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Router problemHi, it seems that my router is not working. The modem had super low speed and was very unreliable. …
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Issue connecting smart TV to the internetFor some reason my smart TV stopped connecting to the internet two days ago. This was never an issu…
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Internet Down in Beaconsfield area?My internet has been down all day. I'm in the Beaconsfield, QC area. Is this a known issue? Is ther…
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Is the internet down?Is the internet down in Saint laurent or Montreal?
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Why does my internet connection doesn't match my subscription??Hey hello there, I'm having a lot's of issue with my residential internet connection these days. I …
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Internet down in laval, QCHi the internet is down, i did a hard reset and still not working. pls HELP !!!
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Never got refund - wifi modemHello, I got a notification that my modem was received, however I was never refunded. When is the…
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I pay for 120Mbps internet and only get 80Mbps at bestA few months ago, my download speed was way within the 120Mbps I pay for. However, for the past cou…
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Technician never came no serviceI signed up for service and the technician never showed up. The next appointment for service is in …
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Fizz refuses to help resolve issueI have no internet service and Fizz refuses to provide even basic service. Stay away from this comp…
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Impossible to get helpThere's no way to reach customer service with this company. I spoke only to bots and could not get …
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Internet went down??I'm not sure what happened. My boyfriend said he didn't have internet and when I looked at the mode…
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Can someone at fizz check the network connection pleaseI followed all the steps to make it work but I still don't have internet. There's some work done on…
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Technician never cameI was told to wait at home from 7:30am to 8:30pm for installation and the technician just never sho…
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Internet down St Laurent/PinsOur internet has been down near St Laurent & Pins for about 10 hours. I have restarted the mode…
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Very low speedMy router often disconnects from my phone/computer idk why. I tested the speed on internet and i on…
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