Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No Fizz in one downtown Montreal buildingIs it unusual I can't get Fizz , or videotron in the new apartment I just leased in Montreal downto… -
Wifi keeps shutting down twice per dayHi, For the past couple of weeks my wifi has been shutting down at least twice per day. I used to w…
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Service interruptions and reduced mbps downloadWhy was my service down today (again - each week) and why is my download at 5.21 mbps for the last …
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How to get a technician for installationI chose to have no technician for installation but I realized it was going to be harder than I thou…
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I was supposed to have somebody to come over for the installation today in Quebec CityCould you contact me please. 4*******10 Josee
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Internet came backThis is not a question. After 4 days no internet, now it came back. Thanks to Fizz's technician, he…
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New PromotionI see a new promotion that says 20Gb for $39. I'm paying $39 for 9 Gb. I want to change. How do I d…
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Is the plan measured in megabits or mega bytes?I bought the 200 mbps service but i noted on a speed test its only 28 mbps, is that because the spe…
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Password weird voodooHi, My internet was working just great until I recently noticed there was no more any password to l…
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Auto Installation - MovingHello, I am moving and have selected the "self-installation option' in my account, but the web…
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Can the modem (CODA-4680) be setup sideways (i.e. horizontally)?I did not have enough clearance to set up the modem upright (vertical), so I set it up sideways (ho…
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Home InternetHello, I just got my home internet installed, It’s been over 4hrs After installation, it is stil no…
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New modem activated, internet not working what to do?Hello, i set up the new modem and activated the service, i can configure and find the wifi signal b…
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No internet connection at my place, is there any issue in my zone?When I can expect service again?
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Bad experienceLast night (9 June) still had Internet, but 10 June morning no longer.(not first time). Tried all m…
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In Montreal, having problems with the wifiHi, We are currently having trouble with the wifi cutting constantly since last week in Montreal. C…
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Anyone having trouble with their Fizz Wi-fi modem?Hello there, Has anyone been having trouble with their Fizz wifi modem? My connection often drops o…
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No internet in Laval Val des arbres since June 2, 3pmHello, Our internet stopped working at around 3pm today (June 2, 2023), in Laval Val des arbres. I …
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Modem not sentHi, I have subscribed to a home internet plan and scheduled the delivery of the modem for today. Ho…
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Switching to Fizz internetHello, I’m interested in the promotion going on for 200Mbps at $50/month, but I am currently with a…
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Appartment number not shownhello, i am interested in swapping to Fizz on the home internet. When I check eligibility I am able…
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Changing my IP?So I was hosting a server with port fowarding in Minecraft and I had to give my IP to my friends fo…
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If newly moved to Fizz internet and have problem with Fizz modemIf newly moved to Fizz internet and have problem with Fizz modem, one possibility is the service o…
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Internet outage on Laval (Ste-Dorothee) area?Is there an Internet outage on the Laval (Ste-Dorothee) area? I lost the Internet. Reboot 3 times a…
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