Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Internet 200 with 1.61 mbps on speed testHello there, I'm experience slowness in the past days. When I say it's slow, mean very s… -
Connect without wifiDo to the storm yesterday, my wifi modem has been flashing the first arrow under the power sign. I …
-
Internet has down for over 15 hoursInternet down since yesterday around 12:00pm. And now is 15:00 still not recovered. Lived at Longue…
-
I have not internet access. No one customer service agent contacted me!I have not internet access. No one customer service agent contacted me!
-
I cant reach anyoneMy modem is dead, ive been trying to reach fizz for the last 12h with no answer at all and im runni…
-
Dropped off router but password on router doesn't workI've tried to log into the wifi with the router wifi and wifi password that's on the whit…
-
Activation pendingHello, I received the modem today and did the required setup but the modem does not provide the spe…
-
How long before an appartment number/address is added to their database?Hello! In late June I sent a request to add my basement appartment letter to their database. I expe… -
A technician is coming todaybut I would like to know what time exactly(July9 between7:30am5:00pm) The intercom is broken, so pl…
-
The Power Light is Blinking and the Wifi isn't available to connect toIt's been working fine for over a year now but since the beginning of this week the Wi-fi does…
-
Blue light not coming on for the modemThe blue lights isn’t turning on for the modem. I can see the wifi for Fizz on my phone and PC but …
-
New wifi significantly slowJust installed my Fizz Wi-Fi an hour ago and I’m getting very slow speeds. I’m supposed to have 30m…
-
change plan issue - bad experienceI made a request to change my mobile plan for next month and soon got email confirmation to present…
-
Broken router after power shortageHello, After a power shortage yesterday, my modem/router seems to be broken. Even if i change powe…
-
What's going on with promotions that are mysteriously cancelled by Fizz?I decided to benefit from the 200 Mbps internet plan for 50$ since my 120 Mbps is 2$ more expensive…
-
Rude Technician, No installation, Why the Fuss??I am so disappointed by the level of service experienced today. The technician was really cruel, ha…
-
Internet not connected in new placeHi! We recently moved and tried reconnecting our internet as Fizz described but it’s not working! A…
-
When my router will arrive?Hi everyone ! I'm new to Fizz. I ordered a new router on 28th of June, on website I received a…
-
Changed plan on June 25th and it didn't change for this month(June 30th)Changed plan on June 25th and it didn't change for this month(June 30th)
-
Problem with smart tv.Hello, After a bit of a rough start with Fizz speed wise that has been fixed I am now facing a new…
-
What is down internet?My blue lights for my modem isn’t coming on, when I asked why I was told I’m down internet? Does th…
-
Can not connectI can’t conect my cell phone to wi-fi keeps saying wrong password
-
Coaxial cable outletHello , I received my modem today and then figured out that I don’t have a coaxial cable outlet in …
-
Hi, I couldn’t get sms&mms and can’t use mobile dataI new purchased fizz line, put on my phone Oppo Reno 2z model phone, I can call and receive calls b…
-
Apple.com super slow on fizz internetIt's a weird question but when I try to access apple.com on my wifi (with fizz), it takes fore…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.