Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Hello! My data have not been working since 4 days now,I went online to check all the informationHello! My data have not been working since 4 days and I went online to check all the information gi… -
Fizz modem/router when in bridge more does NOT work with my existing wireless routerHello, These instructions do NOT correspond to the web access to the Fizz box. Open an Internet bro…
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Cant reach support bubbleIs it normal to not be able to reach the support tech bubble?
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Internet speedChange of plan problem I am disappointed to learn that in order to get higher speeds on my internet…
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Appointment for wifiHey there I had appointment today 12th September and they just changed it to tomorrow like two hour…
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40$ Perk didn't workHello, I activated two of 40$ rebate for home internet and it was the main reason I have chosen Fiz…
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I have access to internet but...The two other computers and devices in our home have lost connection to the network, is this on Fiz…
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New Volte sim cardsHi, I recently ordered three Volte sim cards to replace the old ones. I did not receive them yet. B…
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Internet do not work After i move out of my houseHello. I move out of my house since the last week and i do not have internet. I have already inform…
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Why is my internet not working and support ignoring meMy internet hasn't worked for 3 hours, the modem shows a blinking "downstream", sometimes…
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You have an appointment today !!!To hard for you to make an appointement at an specific time to install your router... You expect me…
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How can I have service in my phone using the fizz card?I have created my plan a few times, and two of them where supposed to be accepted but I still have …
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Not coming for home wifi installationHello, I’ve booked 8th September for installation but I’ve found another time at 5th September and …
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ReturnDear Sir or Madam, I have sent my modem back to you guys on 13 August, but today I received an emai…
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Today nobody came to install the Internet? Why ? Even nobody called? Why the service is not goodNobody came to install the Internet, I paid for the Internet? Why like that ????!!!
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Can’t log in to wifi, it keeps saying wrong passwordI never changed my password and I can’t use the app because it won’t connect to the modem. I also p…
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Internet cable cut down by construction workersHi everyone, Construction workers are replacing the bricks of my appartment and the internet went …
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Technician is lateExcuse me, I have a problem. We have been waiting for the technician for more than two hours, altho…
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UnsubscribingI unsubscribed not realizing that I’d be cancelling my plan. I’ve already paid the first payment an…
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changing sim Card. How to? It does not let meChanging my sim card to a 5G. Not able to
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I made tech. Appointment for Labour Day, are Fizz technicians working tomorrow?When I was choosing a day and time for my internet to be set up, I chose Monday Sept 5, not realizi…
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Slow internet connectionHello, Hope all is well. Over the last couple days, internet connection has been extremely slow c… -
Can't activate sim card.I would like to activate my new sim card and everytime I try to do it on the last step I get the fo…
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Home Internet outage in Sainte-Marie since this morningMy home internet service is down from 11:40 am today, in the Sainte-Marie area due to maintenance w… -
Yesterday I received the sim card but to activate it a notice appears saying that there are no new nYesterday I received the sim card but to activate it a notice appears saying that there are no new …
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Just installed my new modem and it doesn't workSo I just installed both wires on my brand you modem and yet nothing works and the 5G ain't showing…
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Anyone has internet in Coaticook?I can’t find the area where the home internet service is provided… -
how can I pay?My account says that I have a balance due but when I click on procced to pay nothing shows up, I ca…
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Change addressMy unitt number is not 309 it is 319
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Wi-fi Modem password key is wrongHi, I've been trying to connect to my Wi-fi using the password on the back or my modem but it says …
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