Help

Izzy76

I need to talk to someone about a payment arrangement for my account please

Jess_i88b6

Hi

sorry to let you know that fizz is a prepaid service. Therefore you cannot have any kind of arrangement you can always try to ask a friend or a family member to pay for you

moreover you can only chat with the support

You can find a green bubble to chat with the support at the bottom right of this page  https://fizz.ca/en/support

Jess_i88b6

Probably you want to look this link https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information and this too https://fizz.ca/en/faq/how-do-i-fix-payment-issue

Sébastien code ZXEL1

How do I update my payment method or credit card information? 

To add a payment method. 

To associate a card with a plan. 

Any issues? 

To remove a payment method.

How do I fix a payment issue?

My credit card is expired. 

My monthly payment failed. 

How to catch up on my failed payment. 

My plan is suspended.

My plan was cancelled.

if you have any problems contact the green bubble support at the bottom right https://fizz.ca/en/support