Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technician never showed up is it possible he will be late do not feel like missing more workTechnician never showed up is it possible he’s late
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The internet wire from the street to my house is too low.Can someone come out here to tighten it?
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Home internet is off from this morning.Plan is paid and active, Please see the pictures. Please help with this, I need to work
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Slow internet in LaSalle areaHi, it's been three days now that we're experiencing a strong degradation in our download bandwidth…
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Fizz Wi-Fi AppMy app is not connected
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Got my new connection today but downstream is not workingFacing problem in connection downstream is not working
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40$ rebatei applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13…
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Мy router loses WAN IP Address very often and comes back after 30 sec.I have to work online and it's impossible. The technical support gives me advice to plug it into an…
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Have you ever lost Fizz internet momentaneous and it came back by itself?Please just post YES if it's your case to have a kind of statistics here. If no, don't answer. Than…
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Internet Activation ServiceHi, I'm expecting anyone to come to install a router tomorrow afternoon but received no confirmati…
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Any one for helpDo you have any curtosy to at least speak to your customers if they need help
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Refund on my modemHello, I sent my modem 3 months ago, got the confirmation from fizz but didn’t get the refund. How …
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Non functional boxHi I just got delivered the box after a waiting of 7 days which is not even working properly. You s…
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Need help to activate new fizz Wi-FiDownstream is not working can someone please help
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I already returned my modem, but I received an email telling it didn’t arrive yet. What can I do?Is there someone I can speak to to make sure I don’t get charged for a modem I already sent back?
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Already return the modemHi there, I already returned my modem before the service ending date. But I received the messages s…
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Is the problem of calls in the US solved ?I M in the US and I need to make calls here, if I buy calls will they be activated ?
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Modem resetting on it own when power is disconnectedEvery time the power is turned off the modem does factory rest on its own and I have to do the setu…
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Internet down. New plan change due in 3 daysMy internet is down. I have a internet plan change in effect for three days from now. Could this ef…
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Open ticket since July 22th for internet problem - still no technicianOpen ticket since July 22th for internet problem - still no technician I have to restart modem one…
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How to add info to internet installHello, I am having a really hard time getting the ? to appear on my two browsers so I thought i wo…
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Can you send a technician to move modem?I need to move modem to a different location in the house for work purpose.
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Light blue download arrow on modem with spotty downloads.I'm getting a light blue download arrow a few times now on the modem after which I have to unplug t…
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@Whizz, the Web site is broken on the English side.The Home Internet prices don't show up. The French side is OK.
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Making immediate changes to internet packageIs there any way I can make an immediate change to a quicker wifi speed without having to wait for …
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Fizz rewards Internet: swapping?I have 2 addresses for internet in my account. 1 of the address have already max out the 3/3 rewar…
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Is there an outageHi is there an outage of service? H3E 0E5 postal code. Tried resetting modem/router already conne…
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Charge an 20 additional dollars for my internet plan last monthHi, I have been charge a second time for my home internet plan (20$) and I would like to know why? …
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Voice playing out of modem?I was just trying to get siri on my phone but another voice also came out in the room and scared me…
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Can the installation technician do multi-floor internet setup? + other questionsI have an installation appointment next week. First of all, will the technician bring the modem an…
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