Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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cancel home internetI'm moving to Toronto at the end of this year and I'm wondering if I cancel my home internet or cel…
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Not connecting to internet after setting up modemThe technician delivered my modem about two hours ago. I followed all the steps to set it up and th…
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Is there a way to share my internet plan with my neighbour?Im moving into my apartment this week and my landlord (new downstairs neighbour) is wondering if we…
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I had my modem delivered earlier today. I set it up, but it can't connect to the internet.I have tried every option to try and get it to connect but nothing works. The only thing I can see …
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Moving, but staying at another location for 3 months with no internet neededHi, I'm moving on aug 29th and will get to the new place at the end of november. In between those d…
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STOP CLOSING MY TOPIC BEFORE THE PROBLEM IS RESOLVED!!!!router loses WAN IP I made a ticket I was advised to reboot the router I did it I've already done …
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My wifi doesn’t workHello, my wifi doesn’t work. I can connect to the wifi but no internet. The « 5G » & arrow but…
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Is anyone else's internet down in the NDG area of Montréal?I was having issues last night and this morning. Both fizz and videotron say there are no outages, …
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No internetThe router is working. Rebooted it twice. Still no internet access
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How to get a modemHi, I had an installation today but they didn’t bring a modem. How can I get one ??? They thought I…
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Returning phone under warrantyI had my pixel 6 pro for less than a month before it started with green tint problems and flickerin…
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Modem - Sending.Can Fizz mail the Internet modem to another address as I will not be home on the scheduled dates.
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Internet down in AnjouAnyone has issue with their Internet this morning?
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Is it possible to opt-out of internet marketing emails?While I would like to try Fizz plans, the service is not available in my area. Instead of telling m…
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Why does Fizz charge me 10$ more a month without telling me they offer the same service for $69/mI don't know how long Fizz has been offering the service I've been paying for more than a year now …
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Payments method isnt workingI need assistance for my payments
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STOP CLOSING MY TOPIC BEFORE THE PROBLEM IS RESOLVED!!!!STOP CLOSING MY TOPIC BEFORE THE PROBLEM IS RESOLVED I'M TRYING TO REPLY TO YOUR STUPID COMMENTS A…
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Мy router loses WAN IP Address very often and comes back after 30 sec.Мy router loses WAN IP Address very often and comes back after 30 sec. I have to work online and it…
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Slight price reductions at Fizz for Home Internet and mobile servicesHome Internet: $8 rebate on the 30/10 Mbps plan from $48 to $40/month; $3 rebate on the 60/10 Mbps …
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1 week for a service call?!!?!?I am hoping someone within the community from Fizz management can assist in resolving my issue quic…
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missed Wifi installation without any calli have been waiting at my apartment since 7 am and am still waiting, haven’t received any emails, n…
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Perk didn't workHi, I previously activated a perk for a 40$ discount on home Internet. I applied it in early-July,…
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Technician never showed up is it possible he will be late do not feel like missing more workTechnician never showed up is it possible he’s late
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The internet wire from the street to my house is too low.Can someone come out here to tighten it?
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Home internet is off from this morning.Plan is paid and active, Please see the pictures. Please help with this, I need to work
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Slow internet in LaSalle areaHi, it's been three days now that we're experiencing a strong degradation in our download bandwidth…
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Fizz Wi-Fi AppMy app is not connected
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Got my new connection today but downstream is not workingFacing problem in connection downstream is not working
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40$ rebatei applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13…
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Мy router loses WAN IP Address very often and comes back after 30 sec.I have to work online and it's impossible. The technical support gives me advice to plug it into an…
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