Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Payment issuesHello It is my first month after moving to fizz home internet, I need to pay my bill. Unfortunately… -
Technicien missed appointmentI waited ALL DAY for the technician and he NEVER came to my home. This is NOT acceptable. How can w…
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Technician missed appointmentTechnician was supposed to come betweeen 12 and 5.00pm. He left me note at 11.50 but I was there. P…
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Unreliable Internet Connection.My internet has been unreliable for a while. Oftentimes, while watching NETFLIX or PRIME, I will lo…
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Didn't receive the sim cardRefund me please
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Modem rebooting census.My problem started back in June 2022. The first modem started rebooting several times a day. After …
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Is Fizz Tor friendly?As the title says, is Fizz Tor friendly? Can I run a Tor relay or exit node? Would I get cutoff?
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I want to install internet at homei want to confirm that you are providing internet services in my area address **** Du parc avenue …
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Router no longer worksHi everyone! My router/modem suddenly stopped working. I've looked at https://fizz.ca/en/faq/my-de…
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Internet speedI have a 120mbps plan but when I run a speed test, it only shows 15mbps. What can I do to get it ba…
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Interruption of serviceThe home internet is interruoted since this morning.
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Anyone else having trouble with variable speed on wifi connection ?I'm on the 120Mb plan for my internet and I'm getting 10 to 30 Mb on speed test and even losing con…
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Refund after deactivationHi, I have deactivated my internet account almost two months back and Fuzz confirmed that the mode…
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2 Go d'internet, faites un don s'il vous plaîtJe serais reconnaissant si quelqu'un pouvait me donner 2 Go d'Internet et mon numéro est le *******…
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Déménagement : le technicien n'est pas passé !Bonjour, Procédure de démanagement, j'avais un rdv, mais le technicien m'a appelé pour proposer d'a…
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VoLTE not workingHi everyone. I switched the sim card for VoLTE months ago, today I got mail from Fizz says "Yo…
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My account is not activated.Hey, So I’m having trouble with the modem I just received. First everything was alright. The signa…
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Fizz site under maintenanceHello. I got an email saying there was a problem with my payment but now the site is under maintena…
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phone plansI want to reactivate my phone plan that I have not used for over a year with the same SIM card but …
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referral codeHi New promotion till end of nov for new referrals 50$ credit instead of 25$ I would like to join …
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Cannot move service to a new addressWhen I try to move my service to my new address, I get an error message saying that an error occurr…
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Internet has been choppy for 2 weeks and now is down.My internet connection is lost. I rebooted my modem multiple times. This is absurd. I hate that you…
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How do I order internet for my home i put my card number and can't see it is this a scamI put my card number and I can't find my order is this a scam how do I know it is legit can't find …
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Internet lag, new promotionAfter being with Videotron for 10+ years, switched to Fizz Internet 120mbps at $53. Because same sp…
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