Most Recent Discussions

Internet

Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.

Discussion List

  • LeaC
    Installation
    Hello, it says that I wasn't here for the technician but i was here all day. No one tried to conta…
    Answered ✓ Closed LeaC 56 views 2 comments Most recent by Alexsolo
  • LeaC
    Installation
    Hello, I had an appointment today for the technician to come to install de wifi, but he didn't come…
    Answered ✓ Closed LeaC 42 views 2 comments Most recent by Whizz
  • maisoncastro
    Slow internet speed
    Hello, For some reason, my internet speed has been slow today. Yesterday I was hitting 200 Mbps as …
    Answered ✓ Closed maisoncastro 156 views 3 comments Most recent by Whizz
  • susiewilson_1
    i need a modem reboot
    no lights show on my modem i’ve unplugged and replugged if i peek through the box i can see lights …
    Answered ✓ Closed susiewilson_1 87 views 5 comments Most recent by Whizz
  • Massih
    No internet
    Why my internet is not working? I connect to wifi but there is no internet connection
    Answered ✓ Closed Massih 75 views 3 comments Most recent by Whizz
  • Meihui
    One month free internet perk is invalid?
    I switched to fizz home internet because there is a promotion of one month free home internet. It s…
    Answered ✓ Closed Meihui 112 views 4 comments Most recent by Mamie
  • Theresa
    Canon Prixma Ts5320a
    Hi, I am unable to set up my new printer on wifi. I followed the troubleshooting that I found on th…
    Answered ✓ Closed Theresa 117 views 4 comments Most recent by Whizz
  • Theresa
    2 different passwords
    http://192.168.0.1/ I just changed my password under http://192.168.0.1/webpages/index.html#admin_…
    Answered ✓ Closed Theresa 53 views 2 comments Most recent by Theresa
  • Wasabi
    Intermittent loss of internet
    Anyone else losing internet connection intermittently the last few days? I’ve tried power cycling t…
    Answered ✓ Closed Wasabi 106 views 3 comments Most recent by Andrei_ref_R7VK1
  • User_2022
    Fizz internet Cable
    I would like to have the internet with Fizz, but I only have the Bell cable. Will it work with that…
    Answered ✓ Closed User_2022 133 views 4 comments Most recent by Whizz
  • wangmengying2000
    Internet payment
    Hello, My home internet is cutting down today.I have tried all other methods to restore the …
    Answered ✓ Closed wangmengying2000 21 views 2 comments Most recent by Whizz
  • UnhappyCustomer
    Payment issues on FIZZ end NOT RESOLVED
    This is the worst customer service experience I have ever encountered! I have a credit card that e…
    Answered ✓ Closed UnhappyCustomer 415 views 15 comments Most recent by Whizz
  • Jok3r
    My internet is down
    Tried everything, no blue light.
    Answered ✓ Closed Jok3r 43 views 3 comments Most recent by Whizz
  • Hugh
    My cable modem is disconnecting 10-15 times a day
    Hello, My service is unreliable. It was just connected a few weeks ago and the modem loses connect…
    Answered ✓ Closed Hugh 85 views 7 comments Most recent by Whizz
  • CarlosHA33
    Get a new modem
    hello, we moved to a new place and lost the modem, how can we get a new modem?
    Answered ✓ Closed CarlosHA33 56 views 1 comment Most recent by Whizz
  • Robert-Ciprian
    My internet is not working and I’m out of ideas
    Wifi is working, but there is no internet I tried everything: -restarted modem/router several time…
    Answered ✓ Closed Robert-Ciprian 424 views 13 comments Most recent by Whizz
  • Natalia T.
    I can't connect my cell phone to Modem
    Hi Its been a while since i can't connect my cell phone to modem anyway to help me? Thank you Nata
    Answered ✓ Closed Natalia T. 72 views 3 comments Most recent by Whizz
  • Sandra_007
    Internet slow
    Hi, my internet recently got very slow. I can’t even check the internet speed on the app. if i tr…
    Answered ✓ Closed Sandra_007 42 views 4 comments Most recent by Whizz
  • lalalalam
    Fizz router resetting every time power goes out
    I have the fizz modem/router and every time the power goes out, or randomly from time to time, the …
    Answered ✓ Closed lalalalam 46 views 2 comments Most recent by Olic
  • fizzlemydizzle
    Fizz Home Internet Drops
    Hello, The wired and wireless connection keeps dropping on my home internet. I check the status lig…
    Answered ✓ Closed fizzlemydizzle 122 views 5 comments Most recent by Whizz
  • Renat K. #26171
    Internet is down
    Hello, my internet is down for 1 hour, tried to reboot my modem, does not help. Somebody experienci…
    Answered ✓ Closed Renat K. #26171 21 views 2 comments Most recent by Whizz
  • Ragu
    Why my payment isn't working
    My payment isn't working and my plan is suspended right now
    Answered ✓ Closed Ragu 132 views 7 comments Most recent by Whizz
  • Xenia M.
    Installation
    Hi, there's only 1h15 left before the deadline of the installation and after reading on the forum I…
    Answered Closed Xenia M. 211 views 2 comments Most recent by Whizz
  • Samdude
    very low speeds today
    Is there a known issue with the service? low speeds usually under 15Mbps causing a lot of complain…
    Answered ✓ Closed Samdude 51 views 4 comments Most recent by Whizz
  • mer2d2
    Modem configuration was reset overnight
    this morning I had to reconfigure my modem as it had lost all customizations (LAN IP and DHCP reser…
    Answered ✓ Closed mer2d2 43 views 2 comments Most recent by Whizz
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