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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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What is the ETA for IPv6 deploy?With IPv6 being used more and more all over the Internet and more and more IPv6 only resources bein… -
Power outage overlapping the Internet installation time slotI have home Internet installation scheduled for this Tuesday, Feb. 7, 12:00 - 5:00 pm. However, I h…
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How can I cancel my internet subscription before was even installed?So, I got multiples appointments to install my internet. The first appointment the guy was super ru…
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200Mbps WITH WIFI, 75Mbps with Ethernet RJ45 cable ????Hi everyone, I don't know what's going on. I can't go higher 90 Mbps (averaging between 75-90), Whe…
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There is internet in nuns island ?Is there any issue ?
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appointment confirmationhello i made a reservation for a modem and i didn’t get any confirmation email or nothin is that no…
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Connected but no Internet for some devicesI am facing a weird issue with my WiFi. My router is connected, all LEDs are normally lit, however,…
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5g networkHow do force a device to connect to 5ghz network? Also, how do we figure out the credentials to thi…
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2.4 GHz channel keeps getting reset to default channel (1)Hello, For my home wifi, I set the 2.4 GHz channel to 11 since there is another router in my appart…
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My Internet connection going down time to timeHello all, My internet connection goes down time to time just for few sec and then come back automa…
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Why is Fizz changing/resetting some router settings without notice?Twice it has happened already: First time re-enabling Wifi after an update Second time removing B f…
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Wifi unreliableHello, how can I check the history of the status of my wifi connection, some log or something? I ha…
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Any idea when it will be available in Ottawa?Is it already available in Ottawa just not in my area?
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FIZZ bonus 100$ didn't receive itHello, I got my internet on Dec 16th 2022 and promotion was from dec 16th. and support mentioned th…
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Setting up a VPN hotspotHello, I'm trying to access American content on Roku by using a VPN. I've tried creating a mobile …
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Moving internet from videotron to FizzI am with Videotron and I've just registered for an internet plan with Fizz. What's the next move n…
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Holiday 200Mbps pricing issue?So back on January 2nd I decided to upgrade my 120Mbps plan to take the holiday 200Mbps special pri…
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Internet down in Montreal?No @ and orange ring around bottom button downstream keeps flashing
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Wheres my internetOrdered internet that was supposed to show up today between 7:30-noon and never showed up what's go…
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(CODA-4680) how to set 160MHz Channel Bandwidth for 5G?Current Software version: 7.2.4.5.2b8 A while back i was able to set either 160MHz or 80+80Mhz on m…
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How to change router IPHello, i am having this issue reaching specific websites, and thanks to the community here we disco…
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No home internet access when device connects on 2.4G channelHad this problem since day 1, its now going over 1 year and better get this fixed! My home and…
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Bug in the change plan screenI am currently subscribed to the 120/20 plan at 53$, then I saw the 200/30 for the same price aroun…
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I've noticed at practically all ports are closedGreetings, I'm trying to run some personal home servers, but I notice that basically all ports are …
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Plans prices?Hi everyone on Christmas time I saw the plan 200 MB is the same price like 120 MB 53$. I applied t…
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