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Internet

Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
 

Discussion List

  • txomazza
    Installation of 200/30 Internet Plan - Coming from 60/10 (coaxial cable w/ OXIO)
    Hello! A technician should be coming by later today to set me up with a fizz 200/30 internet plan, …
    Answered txomazza 116 views 4 comments Most recent by Jess_i88b6
  • XGanush
    Where is my Fizz
    Hello, just joined fizz internet. I paid my first month now waiting for my technician to deliver ro…
    Answered ✓ Closed XGanush 27 views 1 comment Most recent by Jess_i88b6
  • xarekusu
    downtime question switching to Fizz
    Hi Im currently with cannet cable provider. If I switch to Fizz will there be some downtime? Thanks
    Answered ✓ Closed xarekusu 24 views 1 comment Most recent by PF_Ref_D2U9A
  • YMA
    Payment issues
    Hello It is my first month after moving to fizz home internet, I need to pay my bill. Unfortunately…
    Answered YMA 74 views 5 comments Most recent by Mamie
  • Hans2022
    Technicien missed appointment
    I waited ALL DAY for the technician and he NEVER came to my home. This is NOT acceptable. How can w…
    Answered ✓ Closed Hans2022 62 views 5 comments Most recent by Whizz
  • VianneyP
    Technician missed appointment
    Technician was supposed to come betweeen 12 and 5.00pm. He left me note at 11.50 but I was there. P…
    Answered Closed VianneyP 32 views 4 comments Most recent by Whizz
  • emalamud
    Unreliable Internet Connection.
    My internet has been unreliable for a while. Oftentimes, while watching NETFLIX or PRIME, I will lo…
    Answered ✓ Closed emalamud 101 views 4 comments Most recent by Whizz
  • Sovine
    Didn't receive the sim card
    Refund me please
    Answered ✓ Closed Sovine 32 views 1 comment Most recent by Jess_i88b6
  • Paulesco
    Modem rebooting census.
    My problem started back in June 2022. The first modem started rebooting several times a day. After …
    Answered ✓ Closed Paulesco 73 views 8 comments Most recent by Whizz
  • Brian H.
    Is Fizz Tor friendly?
    As the title says, is Fizz Tor friendly? Can I run a Tor relay or exit node? Would I get cutoff?
    Answered ✓ Closed Brian H. 54 views 2 comments Most recent by Whizz
  • Arshdeep04
    I want to install internet at home
    i want to confirm that you are providing internet services in my area address **** Du parc avenue …
    Answered ✓ Closed Arshdeep04 31 views 1 comment Most recent by Mamie
  • SebFizz
    Router no longer works
    Hi everyone! My router/modem suddenly stopped working. I've looked at https://fizz.ca/en/faq/my-de…
    Answered ✓ Closed SebFizz 34 views 2 comments Most recent by Whizz
  • lippep
    Internet speed
    I have a 120mbps plan but when I run a speed test, it only shows 15mbps. What can I do to get it ba…
    Answered ✓ Closed lippep 133 views 6 comments Most recent by Whizz
  • Jffan
    No wifi
    Anybody else experiencing disconnected episodes tonight? My WiFi just disconnected for the 2nd time…
    Answered ✓ Closed Jffan 67 views 6 comments Most recent by Whizz
  • mariankouka
    Interruption of service
    The home internet is interruoted since this morning.
    Answered ✓ Closed mariankouka 41 views 2 comments Most recent by Whizz
  • Eric B. 39723
    Anyone else having trouble with variable speed on wifi connection ?
    I'm on the 120Mb plan for my internet and I'm getting 10 to 30 Mb on speed test and even losing con…
    Answered ✓ Closed Eric B. 39723 81 views 4 comments Most recent by Whizz
  • AnirbanUkil
    Refund after deactivation
    Hi, I have deactivated my internet account almost two months back and Fuzz confirmed that the mode…
    Answered ✓ Closed AnirbanUkil 47 views 2 comments Most recent by Whizz
  • majidheidaryy
    2 Go d'internet, faites un don s'il vous plaît
    Je serais reconnaissant si quelqu'un pouvait me donner 2 Go d'Internet et mon numéro est le *******…
    Answered majidheidaryy 23 views 1 comment Most recent by Mamie
  • SaadBen
    Déménagement : le technicien n'est pas passé !
    Bonjour, Procédure de démanagement, j'avais un rdv, mais le technicien m'a appelé pour proposer d'a…
    Answered SaadBen 53 views 3 comments Most recent by Mamie
  • Xian W.
    VoLTE not working
    Hi everyone. I switched the sim card for VoLTE months ago, today I got mail from Fizz says "Yo…
    Answered Closed Xian W. 145 views 2 comments Most recent by Xian W.
  • Jobean
    My account is not activated.
    Hey, So I’m having trouble with the modem I just received. First everything was alright. The signa…
    Answered ✓ Closed Jobean 22 views 1 comment Most recent by Olic
  • ctemtem
    Fizz site under maintenance
    Hello. I got an email saying there was a problem with my payment but now the site is under maintena…
    Answered ✓ Closed ctemtem 443 views 6 comments Most recent by zipilgrim
  • mana23
    phone plans
    I want to reactivate my phone plan that I have not used for over a year with the same SIM card but …
    Answered ✓ Closed mana23 31 views 1 comment Most recent by Mamie
  • Mou2022
    referral code
    Hi New promotion till end of nov for new referrals 50$ credit instead of 25$ I would like to join …
    Answered ✓ Closed Mou2022 42 views 2 comments Most recent by PF_Ref_D2U9A
  • Silva
    Cannot move service to a new address
    When I try to move my service to my new address, I get an error message saying that an error occurr…
    Answered ✓ Closed Silva 64 views 3 comments Most recent by Whizz
 

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