Technician is not present

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lin H. #8715
lin H. #8715 Posts: 1 ✭✭
edited December 2022 in Internet

Hi,

I ordered an internet and requested technician today between 7:30 and12:00.But nobody is showing. What happened ?


Regards


Lin

Best Answer

  • Mamie
    Mamie Posts: 1,784 ✭✭
    edited December 2022 Answer ✓
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    @lin H. #8715

    Hi, he may be a little late. Or he won't be able to come today because the previous installation was more complicated than expected. Unfortunately, you will have to reschedule another appointment in your account if he does not come.

    My packages / Manage my package /Appointments

    You must wait at least 24 hours for the "reschedule" button to be present. You will be able to choose the date/time slot that is as close as possible and that suits you best.

    Good luck!

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