Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Spores problemI made the switch to 200mbps I’m disappointed my speed test is around 70-90mbps had 120mps an high… -
How to block incoming connection from specific IP or servers in the Fizz router settings?Hi, I bought a Ecovacs and lately, the associated app started to share data with a "server&quo… -
WIFI : managing devices at a distanceGreetings, Is there a way to manage devices at a distance? For example, block access to device A wh… -
About the WPS buttonCan i access the WPS button from Fizz Wi-Fi app? -
Urgente necesito hablar con un asesor fizzNecesito cambiar mi forma de pago!! No tengo un número de celular para comunicación con un consulto…
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DeactivationHi, I have requested that my internet be deactivated on February 4th, it was approved and confirmed…
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VLC rtsp broken on fizz modemNew here.. turn out VLC doesn't connect to my Reolink cameras. happen on PC/laptop/smarhone&tab…
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How do I know what time I’ll receive my motor ?I’ve been waiting all day and nobody has called & theirs no contact number. what do I do about …
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Internet downHi it seems the internet is down. Nothing on your site provides us with potential internet outages…
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Service outageHello anyone else having service outage for their home internet? I know their service page is sayin…
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Installation appointment really needed ?Hi all, I just subscribed to the 200Mbps offer. My Videotron (Helix + coax) subscription ends a few…
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All my devices are connected to the wifi but can’t get internet accessThe modem is brand new, was installed today but except for one device, I can’t get internet access …
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Internet phone cable instalationHello, hope you’re well; ive sent multiple messages regarding the installation of the phone cable f…
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problem reaching specific websiteHello, did any one face this problem with not able to reach a specific website? i have just changed…
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I am having issues with the internet connectionHello! Could you please check the connection in my area? Ave. Forest Hill Montreal. Thanks
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Moving to a brand New building No câblesHello, hope youre Well, Iam currently moving to a New appartement, and theres no câble to Connect t…
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Why i cannot add travel add-on in Argentina???I bought a travel add-on (data) for Latin America in Canada before leaving to Argentina. However, w…
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How to get internet in my new adress?I’m moving out and I want to be sure that I’ll have internet on the same day
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Internet doesn’t work after moving to new addressIt’s just frustrating. The technician came, installed everything and is gone. He said the internet …
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Fizz is terrible!I have been waiting weeks for my Fizz router and modem to come. The first appointment got cancelled…
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Activation pending?My new fizz modem was dropped off hours ago and I still cannot connect to the internet. I can’t fin…
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Payment issue / Can't delete an old credit cardMy account has been suspended due to payment failed as my credit card has been expired and couldn't…
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Upgrade to new plan, why do I wait for a month?I wanted to upgrade my plan from 120 to 200 but because I was a few days to my billing cycle I coul…
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Plan coverage add-on?Currently my plan only covers for Quebec only. Is there an add-on I can purchase to have coverage i…
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Modem lost by Postal Service; Fizz then invoiced me afterwards!!!!Hello Could you please refund me the $225 fees for the "modem that was not returned"? I r…
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