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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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appointmentI’m supposed to have someone drop off my wifi router today i was wondering if that was still happen… -
What is the installation process for home internet?I am currently with the company Virgin Mobile for my home internet. When they did their installatio…
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Download/Upload speed unchanged after upgrading planMy internet speed remains at around 120/20. However, I switched to the 200/30 plan on Feb 7. I turn…
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speed of home internethi! I want to know how to check what actually speed y have at home internet! it suppose to be super… -
No internet after movingHi, I used the website to plan my move. the internet at my old address was disabled at the correct …
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Switching from VideotronHello, I am considering switching from videotron over to fizz. Can I use my helix modem or do I nee…
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No internet 6 FebruaryHi Fizz Team, I have still no internet connection. Do you know how long this fix will take? thanks… -
No internet since 15h what now?We haven't had internet in Villeray since 15h, what should we do? What is happening? We'r…
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Outage in Montreal right now?Haven’t had internet connection for an hour, is Fizz down in Montreal right now?
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Do I have to use a the Fizz router ?Quick question, I'm Fizz customer. Am I obligated to use a Fizz's router for my Interne…
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what is the best speed of Net?Hi! I just wondering how to know witch speed of internet do i need for my home? 30 or 100? Before …
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Home internet activation pendingtrying to activate my services for my home internet and seems not to work and a technician was supp…
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Technician didn't cameI had an appointment for installation but nobody came. it was for self-installation. I tried to res…
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What is the ETA for IPv6 deploy?With IPv6 being used more and more all over the Internet and more and more IPv6 only resources bein…
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Power outage overlapping the Internet installation time slotI have home Internet installation scheduled for this Tuesday, Feb. 7, 12:00 - 5:00 pm. However, I h…
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How can I cancel my internet subscription before was even installed?So, I got multiples appointments to install my internet. The first appointment the guy was super ru…
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200Mbps WITH WIFI, 75Mbps with Ethernet RJ45 cable ????Hi everyone, I don't know what's going on. I can't go higher 90 Mbps (averaging betw…
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There is internet in nuns island ?Is there any issue ?
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appointment confirmationhello i made a reservation for a modem and i didn’t get any confirmation email or nothin is that no…
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Connected but no Internet for some devicesI am facing a weird issue with my WiFi. My router is connected, all LEDs are normally lit, however,…
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5g networkHow do force a device to connect to 5ghz network? Also, how do we figure out the credentials to thi…
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2.4 GHz channel keeps getting reset to default channel (1)Hello, For my home wifi, I set the 2.4 GHz channel to 11 since there is another router in my appart…
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My Internet connection going down time to timeHello all, My internet connection goes down time to time just for few sec and then come back automa…
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Why is Fizz changing/resetting some router settings without notice?Twice it has happened already: First time re-enabling Wifi after an update Second time removing B f…
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Wifi unreliableHello, how can I check the history of the status of my wifi connection, some log or something? I ha…
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