Router no longer works

SebFizz Posts: 4 ✭✭
edited November 2022 in Internet

Hi everyone!

My router/modem suddenly stopped working.

I've looked at I've unplugged the router and attempted the factory reset a few times but to no avail.

Power, upload and download lights are lit, the large "-><-" button is circled in orange and everything else is unlit.

What are my next steps?

Best Answer


  • Whizz
    Whizz Posts: 18,002 admin

    Hello SebFizz,

    Thank you For being part of the Fizz community!
    Following the verifications I see that you contacted us yesterday in private and a colleague assisted you.
    We remain available 24/7 so please contact us back whenever you have a question following the steps from this link:

    I wish you a great day,

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