Router no longer works
My router/modem suddenly stopped working.
I've looked at https://fizz.ca/en/faq/my-device-cannot-connect-wi-fi-how-do-i-fix. I've unplugged the router and attempted the factory reset a few times but to no avail.
Power, upload and download lights are lit, the large "-><-" button is circled in orange and everything else is unlit.
What are my next steps?