No wifi

Jffan
Jffan Posts: 19 ✭✭
edited November 2022 in Internet

Anybody else experiencing disconnected episodes tonight? My WiFi just disconnected for the 2nd time in the past hour. We unplug and replug the modem but last time, it took 10 minutes before it came back online.

Best Answer

  • Whizz
    Whizz Posts: 19,043 admin
    Answer ✓

    Hello Jffan,
    I am sorry for the situation encountered,
    I have verified your account and I can see that you have contacted us in private in order to fix this issue you are encountering.
     I can see that you got help from us there and your connection is working properly now.
    In my tools the signals are great and there are no signs of disconnections.
    Please, keep us informed if you encounter any other issues further.
    You can try some troubleshooting steps from this FAQ: https://fizz.ca/en/faq/my-device-cannot-connect-wi-fi-how-do-i-fix
    Thank you for your understanding!
    Have a good one!
    -Eugen

Answers

  • Axterix04
    Axterix04 Posts: 5 ✭✭

    Yes ive had that too! For the past few days also! How about you?

  • Jffan
    Jffan Posts: 19 ✭✭

    Today was worse, but I had the same experiment yesterday too. I don't feel like rebooting my modem. It's too much of a hassle to change the WiFi password again. I don't remember how to 😬🤣

  • Axterix04
    Axterix04 Posts: 5 ✭✭

    I think it's on their side! it seems to be happening at night around the same hours for me!

  • Jffan
    Jffan Posts: 19 ✭✭

    Not so for me. 8-9 pm tonight, 11h30 pm last night. Can't see a pattern yet.

  • Axterix04
    Axterix04 Posts: 5 ✭✭

    weird! yesterday also happened at about 11:30 and today at 9:50!

This discussion has been closed.