Is it possible to use a Fizz internet connection for Helix TV?

Freune

Hello everyone,

The question, I think, is pretty straight forward. Has anyone here tried to use the Helix TV services over a Fizz internet connection ?

I would like to think that it's possible since Fizz is a Videotron company, going over their infrastructure but I can'T seem to find a recent answer to that specific question on Google.

Thanks

Whizz

Hello Freune,

Thank you for being part of the Fizz community!
As the Helix TV is a service provided by Videotron, we aren't able to assist you with this situation, my advise is to contact Videotron, they will know for sure if some providers are or not compatible with Helix TV. From our end, there isn't any restriction so everything depends on their requirements. 

I am counting on your understanding and I wish you a great day,
-Georgian

Sébastien code ZXEL1

don't think its working

Jess_i88b6

Hi @Freune

Sorry I used the wrong language, in my previous message

I reported the post to the support to have it removed please @Whizz . Sorry again

You should contact the Vidéotron support, since are 2 different networks

Freune

@Jessy_ref_i88b6 Don't worry about the language 😉 aux dernières nouvelles, il y a 2 langues officielles ici.

Jess_i88b6

@Freune

It is a question of respect for the forum too

Derr

I don’t think it’s possible

FizzyFizz JQMPM

I never tried but I highly doubt it