After power outage my modem is not getting back online

Ajaykumar

My modem does not seems to connecting back online after power outage. I have already tried coupon of time to power off and reboot but non worked

Jess_i88b6

Hi @Ajaykumar

Perhaps they haven't resolved the cable issue yet. It's possible that a Videotron cable is also damaged, and the technician hasn't had the chance to fix it yet. I understand that you may not want to hear this, but it may be necessary to exercise some patience for a little longer.

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Sébastien code ZXEL1

@Ajaykumar

probably also has an internet outage

surely the breakdown of the Internet is not finished repairing

contacted the green bubble support at the bottom https://fizz.ca/en/support

ou facebook https://www.facebook.com/fizzca/

Andrei_ref_R7VK1

My home Internet is not stable as well. It connects for couple of hours and disconnects again.

Taking into consideration the current situation after the freezing rain, is understandable and need to be patient. A lot of other people still have no electricity not talking about Internet.