Cancel my internet

Jean C. #11458

I want to cancel my internet now I’ve try to go to the site you sent me but it’s not working so if you don’t put the demand to cancel I just won’t pay it anymore

Whizz

Hello @Jean C. #11458 ,

I hope this message finds you well.

I'm sorry to hear that and if you already tried accessing the page in an incognito window as @sman suggested with no result, please feel free to reach out to our customer service representatives and we will do all we can to help you out. Here is an FAQ you can use to contact us https://fizz.ca/en/support#gsc.tab=0.

Have a good one!

-Sergiu

sman

Jean Try to open a private windows in your browser, go into your account  My plans > Manage plan > Unsubscribe and follow the on-screen steps. Don’t forget to note your return ID number for your Wi-Fi modem. Check this site https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet