Refund late router charges
I want to refund me the late router returns charges
Best Answer
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Hello @Harounriad
Thank you for this message!
I just checked your account and noticed that the refund was made and it is visible in your account > My Settings > Transaction History.
Please check your bank account as well.
If you need help, we invite you to contact us privately. We are available 24 hours a day to help you. You can contact us from this page: https://fizz.ca/fr/soutien , it will be our pleasure to assist you.
Have a nice day.
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Answers
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can Find how to contact support I need a phone number or an email
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Can’t find I mean
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Hello, please refer to : I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken. | Fizz
Please let us know if there’s a problem with returning your Wi-Fi modem.
To contact Customer Service, simply click on the chat bubble in the bottom right corner of this page. You can access the bubble chat within our business hours.
If you return a modem that is in poor condition, or if we receive a box that does not contain your modem, you will be charged a $225 (plus applicable taxes) modem replacement fee and/or $60 for delivery by a technician. If a refund is due to you, this amount will be deducted from the amount due.
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To contact the chat support:
Click on the first link I shared, then on the green chat icon:
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