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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Have you ever lost Fizz internet momentaneous and it came back by itself?Please just post YES if it's your case to have a kind of statistics here. If no, don't answer. Than… -
Internet Activation ServiceHi, I'm expecting anyone to come to install a router tomorrow afternoon but received no confirmati…
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Any one for helpDo you have any curtosy to at least speak to your customers if they need help
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Refund on my modemHello, I sent my modem 3 months ago, got the confirmation from fizz but didn’t get the refund. How …
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Non functional boxHi I just got delivered the box after a waiting of 7 days which is not even working properly. You s…
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Need help to activate new fizz Wi-FiDownstream is not working can someone please help
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I already returned my modem, but I received an email telling it didn’t arrive yet. What can I do?Is there someone I can speak to to make sure I don’t get charged for a modem I already sent back?
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Already return the modemHi there, I already returned my modem before the service ending date. But I received the messages s…
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Is the problem of calls in the US solved ?I M in the US and I need to make calls here, if I buy calls will they be activated ?
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Modem resetting on it own when power is disconnectedEvery time the power is turned off the modem does factory rest on its own and I have to do the setu…
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Internet down. New plan change due in 3 daysMy internet is down. I have a internet plan change in effect for three days from now. Could this ef…
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Open ticket since July 22th for internet problem - still no technicianOpen ticket since July 22th for internet problem - still no technician I have to restart modem one…
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How to add info to internet installHello, I am having a really hard time getting the ? to appear on my two browsers so I thought i wo…
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Can you send a technician to move modem?I need to move modem to a different location in the house for work purpose.
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Light blue download arrow on modem with spotty downloads.I'm getting a light blue download arrow a few times now on the modem after which I have to unplug t…
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@Whizz, the Web site is broken on the English side.The Home Internet prices don't show up. The French side is OK. -
Making immediate changes to internet packageIs there any way I can make an immediate change to a quicker wifi speed without having to wait for …
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Fizz rewards Internet: swapping?I have 2 addresses for internet in my account. 1 of the address have already max out the 3/3 rewar…
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Is there an outageHi is there an outage of service? H3E 0E5 postal code. Tried resetting modem/router already conne…
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Charge an 20 additional dollars for my internet plan last monthHi, I have been charge a second time for my home internet plan (20$) and I would like to know why? …
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Voice playing out of modem?I was just trying to get siri on my phone but another voice also came out in the room and scared me…
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Can the installation technician do multi-floor internet setup? + other questionsI have an installation appointment next week. First of all, will the technician bring the modem an…
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Fizz internet in North HatleyHi! I live in North Hatley, Quebec and I don't have access to Fizz Internet. How soon will that be…
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I need to Cancel my Wifi, How would I do that?I am moving with my parents who already have wifi set up so no transfer is needed- Where do I retu…
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Why they activee then the desactived my internetI always pay my bills even its late... so they actived my internet then the second day I receive a …
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Internet outageIs there an Internet outage on the Sherbrooke area? I had some issues before dinner and now lost th…
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Home internet not activated after technician left.Seems to be a common thread... The technician dropped off the box at 9am and said "he would ch…
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Here's how to connect a USB disk to your Fizz modem and access it on your networkPreface: I was having a bit of trouble figuring this out, but thanks to a few useful threads in thi… -
Compte conjoint internetMa blonde et moi habitons ensemble, on a chacun un cellulaire avec un compte fizz mais l'internet d…
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Modem Hitron random reboots in the past weekI am writing here since chat support will not help me with my problem. Got random WAN diconnects (…
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