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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet speedI have a 120mbps plan but when I run a speed test, it only shows 15mbps. What can I do to get it ba… -
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Interruption of serviceThe home internet is interruoted since this morning.
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Anyone else having trouble with variable speed on wifi connection ?I'm on the 120Mb plan for my internet and I'm getting 10 to 30 Mb on speed test and even losing con…
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Refund after deactivationHi, I have deactivated my internet account almost two months back and Fuzz confirmed that the mode…
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2 Go d'internet, faites un don s'il vous plaîtJe serais reconnaissant si quelqu'un pouvait me donner 2 Go d'Internet et mon numéro est le *******…
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Déménagement : le technicien n'est pas passé !Bonjour, Procédure de démanagement, j'avais un rdv, mais le technicien m'a appelé pour proposer d'a…
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VoLTE not workingHi everyone. I switched the sim card for VoLTE months ago, today I got mail from Fizz says "Yo…
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My account is not activated.Hey, So I’m having trouble with the modem I just received. First everything was alright. The signa…
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Fizz site under maintenanceHello. I got an email saying there was a problem with my payment but now the site is under maintena…
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phone plansI want to reactivate my phone plan that I have not used for over a year with the same SIM card but …
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referral codeHi New promotion till end of nov for new referrals 50$ credit instead of 25$ I would like to join …
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Cannot move service to a new addressWhen I try to move my service to my new address, I get an error message saying that an error occurr…
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Internet has been choppy for 2 weeks and now is down.My internet connection is lost. I rebooted my modem multiple times. This is absurd. I hate that you…
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How do I order internet for my home i put my card number and can't see it is this a scamI put my card number and I can't find my order is this a scam how do I know it is legit can't find …
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Internet lag, new promotionAfter being with Videotron for 10+ years, switched to Fizz Internet 120mbps at $53. Because same sp…
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Internet drop more than 10 times per dayHi, I have problem with my internet connection lately, it's been almost 2 weeks or more that I have…
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Internet down griffintownInternet seems to be down since early morning, even after wifi reboot, blue light doesn’t come up. …
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Wifi & Ethernet CableHi, my wifi is currently not working. I plugged in the ethernet cable but the lights are all green … -
my coacial cable is broke i need a technician what should i do plzzz help emergencymy coacial cable is broke i need a technician what should i do plzzz help emergency
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5.0 Ghz Wifi saturatedHello, For some time, a new 5.0 Ghz Wifi (NETGEAR17) from the neighbor generates a lot of interfere…
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New firmware buggyThere was a new firmware not long ago and it is very buggy, the modem settings keeps closing and my…
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InstallationHello, it says that I wasn't here for the technician but i was here all day. No one tried to conta…
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InstallationHello, I had an appointment today for the technician to come to install de wifi, but he didn't come…
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Slow internet speedHello, For some reason, my internet speed has been slow today. Yesterday I was hitting 200 Mbps as …
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