Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet OutageBonjour, Mon internet ne fonctionne plus depuis vendredi 7 Avril 2023. J'ai déjà essayer de débranc… -
How do I cancel my internet service ?I need to cancel my service
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Storm damaged our cables - Can't reach anyone at fizz - need a tech to come re-connect our houseThe outdoor coax cable connecting our house to the network was damaged during the storm. I tried me… -
Service status hasn't been updatedEstimated time to restore home internet?? -
How I can I pay my sister bill?How to pay someone else bill ?
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New 400 internet- how’s it?I just updated my plan to the new internet speed and wonder how’s your experience with the 400 one?…
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After power outage my modem is not getting back onlineMy modem does not seems to connecting back online after power outage. I have already tried coupon o…
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I have no home internet since morningI have no home internet since morning
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No internetMy address *deleted* my internet is not connected. How can I do now thanks
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What is the maximum rebate for wifi?I already got $1 off, but what is the maximum rebate you can receive and how long does it take to g… -
Internet outage no blue lighthi everyone, i lost my internet connection today and I’m unable to reach anyone at fizz. I’m worki…
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Unable to connect internet suddenlyHi, I lost my internet connection today and it says no internet connection and in my modem few ligh…
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Refund for routerHello, I have been charged for the router after I cancelled my internet plan. I sent it back to y…
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Modem gateway DHCP was improperly configured after factory resetHello! I've been having issues with my internet connection ever since i upgraded to the 200Mbps pla…
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Internet SpeedDo you see and advantage in changing my internet from 120mps to 400mps ? 4 users at home. Thanks -
Is there home wifi coverage in Toronto, Ontario?I am moving to Toronto from Montreal in 3 months and have my home internet plan with Fizz - is ther…
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LTE is problematichello. All day I’ve been having issues with LTE and cannot use my phone other than wifi if I’m at h…
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Internet speedI joint Fizz as a beta tester. Could I change my internet plan and still have my benefits?
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Is it possible to use a Fizz internet connection for Helix TV?Hello everyone, The question, I think, is pretty straight forward. Has anyone here tried to use the…
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How can I deactivate the band steering?Hello! Can you please tell me how i can deactivate the bandsteering? Thank you!!!!
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My new bill is higher than what it should beHi, I changed my internet plan from 60 to 30 for 35$/month. And I have a 6$ rebate (3x2$), then I r…
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Two different email after changing plan for next monthSo with the promotion going on I went to manage my plan to change my internet plan for a better one…
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Home internet deviceI was really happy I received my home internet installation today. Now I wonder if a Fizz community…
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Is there a way to get logs of my modemTo know when there was an issue with my connection is ther any logs in the moden I can check. There…
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Follow Up : Regular home internet interruptionThis is follow up from the post of last week about regular weekly interruption on Sun/Mon from 10:3…
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