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Answers
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Login to your account, go to
My plans -> Manage Plan -> Change my plan
Adjust it according to your needs and starting with the next billing cycle you will have your new plan.
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How do I change my mobile plan?
When does a plan change come into effect?
To cancel the changes you made to your plan
You can change your plan at anytime (before the last 4,5 days before your payment cycle) by loging into your account. Although, the changes you make will only take effect at the beginning of your next payment cycle.
To change your plan:
- Go to My Plans in your Fizz account.
- Scroll to the plan you wish to change.
- Click on Manage > Adjust your plan.
- Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
- As you adjust your plan details, you will see your new monthly fee in the box below.
- When you like what you see, click Save Changes.
- Changes take effect at the start of your next payment cycle.
- Important – Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy.
When does a plan change come into effect?
- Your new plan will take effect (and you will be billed the new amount) at the start of your next payment cycle.
- If you need features such as data, minutes, texts or minutes for international calls immediately, buy an Add-On or use your Wallet to pay as you go.
- If you change your plan, your rolled-over data will match your new coverage. For example, if you switch from a Canada-US to a Quebec plan, your rollover data will also switch to a Quebec plan.
To cancel the changes you made to your plan
- Go back into Adjust plan, and you’ll have the option to cancel (or edit) your plan change request. When you choose the Cancel option, a window will pop-up, asking you whether you’d like to delete your changes. Click on Delete.
soursce https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
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You can get the new promotion that says 20Gb for $39... If you change your plan.
Sorsche https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
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You can do it after logging into your account... search for change my plan
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